Housing & Property Management Level 3 Apprenticeship 2027 - Manchester

Lloyds Banking Group; Manchester; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping

22 days’ holiday with bank holidays

Job summary

Lloyds Banking Group's LLPM team offers a Level 3 Housing & Property Management apprenticeship in Manchester. You’ll rotate through Lettings, Customer Operations, and Property Operations, gaining hands-on experience in tenancy management and customer support.

The programme includes a solid training pathway and opportunities to work with Regeneration Brainery, a charity partner. You’ll pursue a Level 3 Apprenticeship with a dedicated training provider, building a foundation in housing operations,

Qualifications

• Be at least 18 years old on 1st September 2027.
• 5 GCSEs grades 4-9 including English & Maths (achieved).

Responsibilities

• Assist customers in finding high-quality homes to move into.
• Ensure properties are well looked after and issues are resolved quickly.
• Bring professionalism and care to every interaction with customers.
• Gain first-hand knowledge of how professionally managed homes are run.

Education

GCSEs including English & Maths

Job description

Build your future from the ground up

Our secret to keeping our properties safe, compliant and ready for customers to move in at any given time? The Lloyds Living Property Management (LLPM) team. They work with Lloyds Living and take care of it all – from supporting our customers through move-in and move-out to managing tenancies, maintaining the professionally managed homes, and helping everyone feel safe.

And as a Level 3 Housing & Property Management apprentice, you’ll get to be in the thick of the action.

• Duration: 2 years
• Salary: £27,400
• Location: Manchester
• Start: September 2027
• Qualification: Level 3 Housing & Property Management apprenticeship

The work you could be doing

Joining the LLPM team means it’ll be up to you to bring Lloyds Living to life for our customers every day. You’ll rotate through Lettings, and Customer Operations, and then Property Operations. And everything you do will give you hands-on experience on how homes are managed and customers are supported throughout their journey. You’ll also:

• Get hands‑on with helping customers find high-quality homes they can move into
• Ensure all our properties are well looked after, and issues are resolved quickly
• Bring your professionalism and care to every interaction
• Gain first‑hand insider knowledge on how professionally managed homes are run

Even better? You’ll also get to work with our charity partner, Regeneration Brainery, where you’ll support young people from diverse backgrounds to make a career in the property and regeneration sector.

The lesson before the leap

At the same time, you’ll be working towards your Level 3 Housing & Property Management apprenticeship with a dedicated training provider. You’ll build a solid foundation in how the housing sector operates, learn how to navigate tenancies and make customer experience your priority. But of course, that’s just the tip of the iceberg. You’ll also learn how to:

• Manage a full tenancy lifecycle - from lettings and contracts through the end of tenancy
• Navigate the inner workings of the legal and regulatory framework that governs landlord and tenant law
• Keep houses safe by managing repairs and running regular maintenance work
• Manage all stakeholders, including helping customers when a problem arises
• Respond to real‑world challenges like anti‑social behaviour and supporting vulnerable customers

Your future. Fully backed

By the end of the apprenticeship, you’ll have:

• Level 3 Housing & Property Management Apprenticeship (A-level equivalent)
• Two Several years of real‑world experience combined with classroom learning
• Opportunity to progress or gain membership with professional bodies like ARLA Propertymark or the Chartered Institute of Housing (CIH)

Requirements

What you need to apply

• You’ll need to be at least 18 years old on 1st September 2027
• 5 GCSEs grades 4-9 including English & Maths (achieved)

Important information

An additional requirement for the apprenticeship position is that you must currently possess a valid Right to Work in the UK. Your visa end date must extend beyond the duration of the apprenticeship programme, which will last up to three years.

Due to Home Office requirements regarding Skilled Workers, we’re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold – if this situation applies to you, please consider looking for other vacancies which may be more suitable.

Location

This programme is based in Manchester. With our hybrid policy, you’ll spend four days a week in the office with a young and dynamic team.

If your commute exceeds 1.5 hours, we strongly recommend relocating closer to the office to ensure consistent attendance in line with contractual and hybrid working expectations.

Salary

You will join us on a fixed apprenticeship salary. Upon successful completion of the apprenticeship, you will be re-graded, with your pay range consistent with the job family for your business area.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

About the Company

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

What happens next?

Submit your application Complete the online assessments If successful, attend the Assessment Centre in February Receive your outcome.