City of Wolverhampton Council,
Housing Partnerships & Support Team Leader
Salary - £45,529 - £50,908 (Grade 7)
Hours - 37 hours per week
Contract type - full time, permanent
Work Style - Flexible
Level of Disclosure and Barring Service (DBS) Check Required: Basic
Lead prevention, partnership working and housing support across Wolverhampton
across Wolverhampton
We're transforming the way residents access housing support and homelessness prevention services across Wolverhampton.
As part of our newly developed Housing Advice Service, we're looking for an experienced and motivated Housing Partnerships and Support Team Leader to lead a team delivering housing support, early intervention and partnership-based services to residents facing complex challenges.
This is an opportunity to lead a service that sits at the heart of homelessness prevention, safeguarding and multi‑agency partnership working, helping residents sustain accommodation, access the right support and improve their independence and wellbeing. The role includes working closely with key safeguarding and public protection arrangements, including MARAC, MAPPA and wider multi‑agency risk management processes, ensuring effective partnership responses for some of the city's most vulnerable residents.
About The Role
- Lead, supervise and develop a team delivering housing support and prevention services.
- Promote an early intervention approach that helps residents remain safely housed and prevents homelessness wherever possible.
- Provide oversight and support for complex cases involving safeguarding concerns, domestic abuse, exploitation, self-neglect, vulnerability and multiple disadvantage.
- Work closely with Housing Advice & Solutions, Temporary Accommodation, Adult Social Care, Children's Services, Health partners, Community Safety and voluntary sector organisations.
- Coordinate multi‑agency responses and support pathways for residents with complex housing, support and independence needs.
- Represent Housing Services within partnership forums, including MARAC, MAPPA and other risk management and safeguarding arrangements.
- Support effective risk assessment, decision‑making and escalation processes across the service.
- Monitor performance, quality, outcomes and workload management to ensure residents receive an effective service.
- Help shape and develop new approaches to prevention, partnership working and housing support.
- Create a positive, inclusive and supportive culture where staff feel valued, empowered and able to thrive.
The Difference You'll Make
- Prevent homelessness for residents with complex support needs.
- Improve outcomes for survivors of domestic abuse.
- Support residents leaving hospital or accessing care and support services.
- Reduce safeguarding risks through coordinated multi‑agency interventions.
- Help vulnerable residents maintain their independence and housing stability.
- Strengthen partnership working across housing, health, social care and community safety services.
About You
- Experience within housing, homelessness, housing support, social care, safeguarding or a related service.
- Experience of leading, supervising or developing staff.
- Experience of working with vulnerable individuals and managing complex situations.
- Strong partnership‑working skills and the ability to build effective professional relationships.
- Experience of working within, or alongside, multi‑agency safeguarding and risk management arrangements.
- The ability to make sound decisions, manage risk effectively and maintain a focus on resident outcomes.
- Strong organisational skills and the ability to balance competing priorities.
- A commitment to person‑centred, trauma‑informed and strengths‑based practice.
- Most importantly, you'll be someone who can inspire others, lead through change and work collaboratively to improve outcomes for residents.
Why Join Us?
- The opportunity to influence and develop a new prevention‑focused service.
- A varied and rewarding leadership role.
- Ongoing learning and development opportunities.
- A supportive management team and collaborative working environment.
- Local Government Pension Scheme.
- Generous annual leave entitlement.
- The opportunity to make a genuine difference to residents and communities across Wolverhampton.
Ready to make an impact?
If you're an experienced leader who is passionate about homelessness prevention, safeguarding and partnership working, we'd love to hear from you.
Join us and help shape the future of housing support and homelessness prevention in Wolverhampton.
For an informal discussion about the role, please contact Jayne.Freer@wolverhampton.gov.uk or Glen.Newton@wolverhampton.gov.uk
For full details of the responsibilities and requirements of this role please see the