Housing Partnerships & Support Lead (Homelessness Prevention)

City of Wolverhampton Council; Wolverhampton; Hybrid; GBP 46,000 - 51,000; Full time

Job summary

City of Wolverhampton Council is seeking an experienced Housing Partnerships and Support Team Leader to guide a team delivering housing support, early intervention and partnership-based services across Wolverhampton.

The role sits at the heart of homelessness prevention, safeguarding and multi-agency collaboration, working with MARAC, MAPPA and health and social care partners to help residents sustain accommodation and access the right support.

Qualifications

• Experience within housing, homelessness, housing support, social care, safeguarding or a related service.
• Experience of leading, supervising or developing staff.
• Experience of working with vulnerable individuals and managing complex situations.
• Strong partnership-working skills and ability to build effective professional relationships.
• Experience of working within multi‑agency safeguarding and risk management arrangements.
• Ability to make sound decisions, manage risk effectively and maintain a focus on resident outcomes.
• Strong organisational skills and the ability to balance competing priorities.
• Commitment to person‑centred, trauma‑informed and strengths‑based practice.
• Most importantly, you’ll be someone who can inspire others, lead through change and work collaboratively to improve outcomes for residents.

Responsibilities

• Lead, supervise and develop a team delivering housing support and prevention services.
• Promote an early intervention approach that helps residents remain safely housed and prevents homelessness wherever possible.
• Provide oversight and support for complex cases involving safeguarding concerns, domestic abuse, exploitation, self-neglect, vulnerability and multiple disadvantage.
• Work closely with Housing Advice & Solutions, Temporary Accommodation, Adult Social Care, Children's Services, Health partners, Community Safety and voluntary sector organisations.
• Coordinate multi-agency responses and support pathways for residents with complex housing, support and independence needs.
• Represent Housing Services within partnership forums, including MARAC, MAPPA and other risk management and safeguarding arrangements.
• Support effective risk assessment, decision-making and escalation processes across the service.
• Monitor performance, quality, outcomes and workload management to ensure residents receive an effective service.
• Help shape and develop new approaches to prevention, partnership working and housing support.
• Create a positive, inclusive and supportive culture where staff feel valued, empowered and able to thrive.

Skills

Housing leadership

Partnership working

Staff development

Risk management

Decision making

Organisational skills

Trauma-informed practice

Change leadership

Inter-agency collaboration

Job description

City of Wolverhampton Council is seeking an experienced Housing Partnerships and Support Team Leader to guide a team delivering housing support, early intervention and partnership-based services across Wolverhampton.

The role sits at the heart of homelessness prevention, safeguarding and multi-agency collaboration, working with MARAC, MAPPA and health and social care partners to help residents sustain accommodation and access the right support.