Housing Partnerships & Support Team Leader

City of Wolverhampton Council; Wolverhampton; Hybrid; GBP 46,000 - 51,000; Full time

Job summary

City of Wolverhampton Council is seeking an experienced Housing Partnerships and Support Team Leader to guide a team delivering housing support, early intervention and partnership-based services across Wolverhampton.

The role sits at the heart of homelessness prevention, safeguarding and multi-agency collaboration, working with MARAC, MAPPA and health and social care partners to help residents sustain accommodation and access the right support.

Qualifications

• Experience within housing, homelessness, housing support, social care, safeguarding or a related service.
• Experience of leading, supervising or developing staff.
• Experience of working with vulnerable individuals and managing complex situations.
• Strong partnership-working skills and ability to build effective professional relationships.
• Experience of working within multi‑agency safeguarding and risk management arrangements.
• Ability to make sound decisions, manage risk effectively and maintain a focus on resident outcomes.
• Strong organisational skills and the ability to balance competing priorities.
• Commitment to person‑centred, trauma‑informed and strengths‑based practice.
• Most importantly, you’ll be someone who can inspire others, lead through change and work collaboratively to improve outcomes for residents.

Responsibilities

• Lead, supervise and develop a team delivering housing support and prevention services.
• Promote an early intervention approach that helps residents remain safely housed and prevents homelessness wherever possible.
• Provide oversight and support for complex cases involving safeguarding concerns, domestic abuse, exploitation, self-neglect, vulnerability and multiple disadvantage.
• Work closely with Housing Advice & Solutions, Temporary Accommodation, Adult Social Care, Children's Services, Health partners, Community Safety and voluntary sector organisations.
• Coordinate multi-agency responses and support pathways for residents with complex housing, support and independence needs.
• Represent Housing Services within partnership forums, including MARAC, MAPPA and other risk management and safeguarding arrangements.
• Support effective risk assessment, decision-making and escalation processes across the service.
• Monitor performance, quality, outcomes and workload management to ensure residents receive an effective service.
• Help shape and develop new approaches to prevention, partnership working and housing support.
• Create a positive, inclusive and supportive culture where staff feel valued, empowered and able to thrive.

Skills

Housing leadership

Partnership working

Staff development

Risk management

Decision making

Organisational skills

Trauma-informed practice

Change leadership

Inter-agency collaboration

Job description

Housing Partnerships & Support Team Leader

Salary - £45,529 - £50,908 (Grade 7)

Hours - 37 hours per week

Contract type - full time, permanent

Work Style - Flexible

Level of Disclosure and Barring Service (DBS) Check Required: Basic

Lead prevention, partnership working and housing support across Wolverhampton

We're transforming the way residents access housing support and homelessness prevention services across Wolverhampton.

As part of our newly developed Housing Advice Service, we're looking for an experienced and motivated Housing Partnerships and Support Team Leader to lead a team delivering housing support, early intervention and partnership-based services to residents facing complex challenges.

This is an opportunity to lead a service that sits at the heart of homelessness prevention, safeguarding and multi-agency partnership working, helping residents sustain accommodation, access the right support and improve their independence and wellbeing. The role includes working closely with key safeguarding and public protection arrangements, including MARAC, MAPPA and wider multi-agency risk management processes, ensuring effective partnership responses for some of the city's most vulnerable residents.

About the Role

As Housing Partnerships and Support Team Leader, you will:

• Lead, supervise and develop a team delivering housing support and prevention services.
• Promote an early intervention approach that helps residents remain safely housed and prevents homelessness wherever possible.
• Provide oversight and support for complex cases involving safeguarding concerns, domestic abuse, exploitation, self-neglect, vulnerability and multiple disadvantage.
• Work closely with Housing Advice & Solutions, Temporary Accommodation, Adult Social Care, Children's Services, Health partners, Community Safety and voluntary sector organisations.
• Coordinate multi-agency responses and support pathways for residents with complex housing, support and independence needs.
• Represent Housing Services within partnership forums, including MARAC, MAPPA and other risk management and safeguarding arrangements.
• Support effective risk assessment, decision-making and escalation processes across the service.
• Monitor performance, quality, outcomes and workload management to ensure residents receive an effective service.
• Help shape and develop new approaches to prevention, partnership working and housing support.
• Create a positive, inclusive and supportive culture where staff feel valued, empowered and able to thrive.

The Difference You’ll Make

You could be leading responses that help:

• Prevent homelessness for residents with complex support needs.
• Improve outcomes for survivors of domestic abuse.
• Support residents leaving hospital or accessing care and support services.
• Reduce safeguarding risks through coordinated multi-agency interventions.
• Help vulnerable residents maintain their independence and housing stability.
• Strengthen partnership working across housing, health, social care and community safety services.

This is a role where strong leadership, professional curiosity and effective partnership working can have a significant impact on people’s lives.

About You

We're looking for someone who is passionate about prevention, safeguarding and delivering excellent services for residents.

You will have:

• Experience within housing, homelessness, housing support, social care, safeguarding or a related service.
• Experience of leading, supervising or developing staff.
• Experience of working with vulnerable individuals and managing complex situations.
• Strong partnership-working skills and the ability to build effective professional relationships.
• Experience of working within, or alongside, multi‑agency safeguarding and risk management arrangements.
• The ability to make sound decisions, manage risk effectively and maintain a focus on resident outcomes.
• Strong organisational skills and the ability to balance competing priorities.
• A commitment to person‑centred, trauma‑informed and strengths‑based practice.
• Most importantly, you’ll be someone who can inspire others, lead through change and work collaboratively to improve outcomes for residents.

Why Join Us?

This is an exciting opportunity to help shape a newly established service at a time of significant transformation.

In return, we offer:

• The opportunity to influence and develop a new prevention‑focused service.
• A varied and rewarding leadership role.
• Ongoing learning and development opportunities.
• A supportive management team and collaborative working environment.
• Local Government Pension Scheme.
• Generous annual leave entitlement.
• The opportunity to make a genuine difference to residents and communities across Wolverhampton.

For an informal discussion about the role, please contact [e-mail] or [e-mail]

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for ‘touch down’ space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies, employee benefits and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and under‑representing groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We’ve … (text continues) ... \"We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.\"

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated ... (some text) ... Learn more about the staff equality forums here

Recruitment of Ex‑Offenders

We arecommittedto the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against anyindividualon the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more -Learn more here

Attached documents

Job Description and Person Specification