Housing Partner

Venn Group; Bracknell; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Partner for a temporary role in Bracknell. This position involves delivering exceptional tenancy management services and fostering strong relationships with customers. The successful candidate will play a vital role in supporting the housing project lead and ensuring compliance with tenancy agreements. This is an excellent opportunity for someone with relevant experience and a passion for community engagement to make a meaningful impact in a dynamic environment.

Qualifications

• Experience in a relevant housing management role.
• Enhanced DBS check required for the position.

Responsibilities

• Deliver proactive tenancy management services and build customer relationships.
• Support customers during key tenancy stages and manage tenancy enforcement actions.

Skills

Tenancy Management

Customer Relationship Building

Legislation Knowledge

Problem Solving

Education

Relevant Experience

Tools

DBS Check

UK Driving License

Job description

Housing Partner

Location: Bracknell

Duration: Temp

Hours:37 hours

Venn Group are proud to be supporting a leading housing association recruit for a housing partner on a 1 month rolling contract

The successful candidate will be responsible for:

• Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch.
• Support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers.
• Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement.
• Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods.
• Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment.
• Support other teams to deliver services when access becomes a challenge to carry out key health and safety repairs and compliance related services.

The successful candidate will have:

• Previous experience is a relevant role
• Enhanced DBS on Update System
• Full UK Drivers Licence and access to own car

To apply for this role contactEmily Wilsonby [e-mail] calling07441 916307