Housing Triage Officer - London - Job - iPeople SC Solutions Limited

iPeople Solutions; Greater London; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Triage Officer to join their busy team in North West London. This role involves conducting essential homeless triage assessments, providing honest advice, and managing client expectations in a fast-paced environment. You'll be responsible for handling a caseload and ensuring effective communication through various channels, including Microsoft Teams. This is a fantastic opportunity to make a real difference in the lives of those facing housing challenges while working in a supportive and dynamic team. If you are passionate about helping others and thrive in a challenging environment, this position is perfect for you.

Qualifications

• Experience in conducting homeless triage assessments is essential.
• Strong communication skills for managing client expectations.

Responsibilities

• Conduct basic homeless triage assessments to determine housing needs.
• Manage a caseload and communicate effectively with clients.

Skills

Homeless Triage Assessments

Effective Communication

Case Management

Microsoft Teams

Tools

Email

Telephone

Job description

iPeople SC Solutions is currently recruiting for a Housing Triage Officer for our clients based in North West London.

Our client is looking for a Housing Triage Officer to join their busy team.

The responsibilities include:

1. Conducting basic homeless triage assessments to determine the housing needs of potentially homeless customers.
2. Providing honest advice and managing expectations, including having difficult conversations with clients.
3. Managing a caseload for clients with changes in circumstances, communicating effectively via telephone, email, and Microsoft Teams.
4. Working in a fast-paced environment and helping to manage day-to-day assessments as well as emergency homeless applications.
5. Attending the office 2 days a week, subject to change, and conducting face-to-face assessments.

If you are interested, please apply with your CV to Wayne Molsher, Director – VMS. Apply now.

Due to the expected volume of applicants, apologies, but there will be no time for verbal feedback.

Apply for this position

Full Name *

Email *

Phone *

Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx

By using this form you agree with the storage and handling of your data by this website. *