Housing Options Team Leader

Morgan Hunt UK Limited; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Housing Options Team Leader to oversee a dedicated team in Tower Hamlets, East London. This role focuses on delivering exceptional customer service while ensuring compliance with housing legislation. You will be responsible for managing staff, monitoring caseloads, and implementing policies that enhance service quality. Join a dynamic environment where your leadership will directly impact the community's housing solutions. If you are passionate about public service and have the skills to lead a team effectively, this opportunity is perfect for you.

Qualifications

• Experience in managing housing options teams and delivering customer-focused services.
• Strong understanding of homelessness legislation and statutory duties.

Responsibilities

• Supervising a team of Housing Options Officers to ensure high-quality service delivery.
• Monitoring performance and ensuring compliance with legal requirements.

Skills

Team Management

Housing Legislation Knowledge

Customer Service

Policy Implementation

Education

Relevant Degree

Professional Housing Qualification

Job description

Housing Options Team Leader - Tower Hamlets, East London

Are you a Housing Options Team Leader looking to work in Tower Hamlets, East London?

Morgan Hunt's Public Sector and Government client based in Tower Hamlets, East London, is seeking to recruit a Housing Options Team Leader to ensure the delivery of high-quality, customer-focused services that meet legal requirements and local strategic objectives.

Responsibilities include:

1. Managing and supervising a team of Housing Options Officers and related staff.
2. Ensuring statutory duties are met, including assessments, personal housing plans, and decisions under homelessness legislation.
3. Monitoring caseloads, service performance, and quality assurance processes.
4. Supporting the implementation of policies, procedures, and continuous improvement initiatives.

This role has been deemed inside IR35.

If you are interested in working for a Public Sector and Government client in East London and meet the essential criteria outlined above, please contact our team with an up-to-date CV.

Morgan Hunt is a multi-award-winning recruitment business specializing in interim, contract, and temporary recruitment, acting as an Employment Agency for permanent vacancies. We are an equal opportunities employer, and job suitability is assessed based on merit, skills, qualifications, and abilities relevant to the role.