Housing Options Officer

Chorley Council & South Ribble Council; Leyland; Hybrid; GBP 33,000 - 37,000; Full time

Job summary

An established industry player is seeking a proactive and motivated Housing Options Officer to join their dynamic housing team. This role involves engaging with customers facing complex housing challenges and collaborating with various agencies to find effective solutions. You will play a vital role in preventing and relieving homelessness, ensuring that each client receives tailored support. With a commitment to improving community welfare, this position offers a rewarding opportunity to make a significant impact in people's lives while enjoying a range of benefits and flexible working arrangements.

Benefits

25 days annual leave plus bank holidays

Hybrid/agile working

Local Government pension

Healthcare Cash Plan

Cashback website access

Volunteering days

Free parking

Qualifications

• Knowledge of homelessness causes and implications.
• Understanding of current housing legislation.

Responsibilities

• Work with customers presenting complex needs.
• Attend multi-agency meetings for housing solutions.

Skills

Knowledge of homelessness causes

Effective communication skills

Creative problem-solving

Education

Understanding of current legislation

Job description

About The Role

Role: Housing Options Officer

Location: Civic Centre, Leyland

Contract:Full time (36.25 hours per week) / Permanent

Salary: £33,366 - £36,124

Closing Date: 21 May 2025

Our Housing Options Team is looking to appoint a pro-active, enthusiastic and highly motivated individual to work as a Housing Options Officer in our busy fast paced housing department.

Each day is different and if you are the kind of person who relishes a challenge and is focused on achieving the best results for customers then this could be the job for you.

What you’ll be getting up to

• You’ll be working with customers who often present with multiple and complex needs and as such you will attend a variety of multi-agency meetings and forums, working in partnership with voluntary and statutory agencies to find the best housing solutions.
• You will be responsible for a range of functions, primarily relating to the prevention and relief of homelessness.
  

Who we’re looking for

• You should have a good knowledge of the causes and implications of homelessness and have an understanding of current legislation.
• The ability to work with a range of partners and have effective communication skills. Someone who can work creatively towards finding housing solutions for our customers is vital.
• You will need to work at least one full day per week in the office to participate in the duty assessment rota.

Otherrequirements

• This role requires some travel around our boroughs. You should have a valid driving licence or the equivalent mobility.
• Successful applicants will be subject to a DBS check (applied and paid for by the Council).

Our Benefits

• 25 days annual leave plus bank holidays (and Christmas shutdown)
• Hybrid/agile working
• Local Government pension
• Healthcare Cash Plan for cash back on health treatments
• Cashback website access for savings on brands you love
• Volunteering days
• Free parking

Many of our colleagues work flexibly for us. We’re always open to conversations around different working arrangements. If you’re interested in part-time, compressed hours or any other working arrangement, please get in touch with us through the “Contact Us” form on our careers website.

About Us

At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They’re at the heart of everything we do and are crucial to the delivery of excellent services.

Working Together

We share a number of our services with Chorley Council. This allows for improved resilience across both councils and provides numerous benefits to our operations. Whilst some staff and back-end processes are shared between the Councils, both Councils still retain sovereignty and have separatestrategies and corporate plans.

Additional information

Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date.

Equal Opportunities

We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices.

We’re committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website.

If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.