Housing Options Manager: Lead & Innovate Housing Solutions

West Northamptonshire Council; Northampton; On-site; GBP 55,000 - 70,000; Full time

Job summary

West Northants Council is seeking a dynamic Housing Options Manager to lead the Housing Options and Temporary Accommodation service, driving homelessness prevention and delivering sustainable housing solutions for those in need. You will oversee a frontline team, ensure performance and quality assurance, and manage statutory duties under relevant housing legislation.

The role emphasizes leadership, service improvement, and collaboration with internal teams and external agencies to meet statutory

Qualifications

• Leadership experience in housing or welfare services
• Knowledge of housing and homelessness legislation
• Strong leadership and people management skills

Responsibilities

• Lead with Impact: Manage, motivate, and develop a high-performing frontline team, fostering a culture of continuous improvement and excellent customer service.
• Drive Performance: Ensure effective performance management and quality assurance frameworks are embedded across the service to deliver high performance and outcomes.
• Navigate Complexity: Oversee the assessment of statutory housing duties, applying Housing Act 1996, Homelessness Reduction Act 2017, and related case law to ensure legal compliance and fair decision-making.
• Innovate Solutions: Develop and implement innovative initiatives to reduce homelessness and improve housing options in a challenging market.
• Build Partnerships: Forge strong, collaborative relationships with internal teams, elected members, and external agencies to make homelessness prevention a shared responsibility.

Job description

West Northants Council is seeking a dynamic Housing Options Manager to lead the Housing Options and Temporary Accommodation service, driving homelessness prevention and delivering sustainable housing solutions for those in need. You will oversee a frontline team, ensure performance and quality assurance, and manage statutory duties under relevant housing legislation.

The role emphasizes leadership, service improvement, and collaboration with internal teams and external agencies to meet statutory