Housing Options & Homelessness Prevention Lead (Contract)

Civic Recruitment Limited; Dover; On-site; GBP 32,000 - 42,000; Full time

Job summary

Civic Recruitment Limited is seeking a housing options and homelessness prevention professional on a 4-5 month contract for a local authority in London. The role centers on No Wrong Door, providing holistic support to clients including housing options advice and broader social needs.

Office-based, 35 hours/week, with in-person interviews at the Council Town Hall. Responsibilities include comprehensive interviews, early intervention to prevent homelessness, and coordinating with specialist teams.

Qualifications

• Experience conducting housing options interviews to assess customer needs.

Responsibilities

• Conduct housing options interviews to assess customer needs and prevent homelessness.
• Provide clear, high-quality advice on housing options for informed decisions.
• Work to prevent homelessness through early intervention and practical support.
• Assist customers in accessing private rented sector accommodation where appropriate.
• Manage housing enquiries and cases, meeting targets and deadlines.
• Assess eligibility, homelessness status, and priority need per legislation.
• Undertake inquiries and produce detailed decision letters (S184).
• Refer complex cases to specialist teams with comprehensive information.

Skills

Housing options interviews

Caseload management

Mediation & negotiation

Client-facing service delivery

Education

Housing/Social Work/public services degree

Job description

Civic Recruitment Limited is seeking a housing options and homelessness prevention professional on a 4-5 month contract for a local authority in London. The role centers on No Wrong Door, providing holistic support to clients including housing options advice and broader social needs.

Office-based, 35 hours/week, with in-person interviews at the Council Town Hall. Responsibilities include comprehensive interviews, early intervention to prevent homelessness, and coordinating with specialist teams.