Housing Officer - Interim (Hybrid, Bristol)

ELEVATE PROJECTS LTD; Hemel Hempstead; Hybrid; GBP 29,000 - 39,000; Full time

Job summary

ELEVATE PROJECTS LTD is seeking a Housing Officer to join the Tenancy Management team in Bristol on an interim, hybrid basis. You will manage tenancies from start to finish and oversee site management within your patch, ensuring tenants receive timely support to sustain their tenancies.

Candidates should have tenancy management experience in social housing or local authorities, strong knowledge of tenancy law, anti-social behaviour, safeguarding, and excellent communication.

Qualifications

• Experience in tenancy management within a social housing or local authority context.
• Ability to manage a complex caseload and resolve complaints and enquiries effectively.
• Knowledge of tenancy legislation, anti-social behaviour, and safeguarding.

Responsibilities

• Manage tenancies and sites within a patch following policies and procedures.
• Resolve complex issues and responses to elected members/MPs relating to tenancy and site matters.
• Coordinate campaigns, multi-agency meetings, case conferences, resident groups, and projects to improve the patch.
• Maintain accurate IT and paper-based records.
• Support tenant involvement and attend meetings outside normal working hours.
• Address breaches of tenancy conditions, including anti-social behaviour and hate crime.

Skills

Tenancy management

Communication skills

Interpersonal skills

Driving licence

Job description

ELEVATE PROJECTS LTD is seeking a Housing Officer to join the Tenancy Management team in Bristol on an interim, hybrid basis. You will manage tenancies from start to finish and oversee site management within your patch, ensuring tenants receive timely support to sustain their tenancies.

Candidates should have tenancy management experience in social housing or local authorities, strong knowledge of tenancy law, anti-social behaviour, safeguarding, and excellent communication.