Housing Officer - Birmingham

Nacro; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Nacro seeks a dedicated professional for a full-time role providing support to vulnerable adults in Birmingham. You will manage a caseload, ensuring compliance with legal conditions while offering personalized support for housing and welfare. This position offers flexibility and opportunities for career development within a supportive charity environment.

Benefits

Generous annual leave

Sick pay scheme

Cycle-to-work scheme

Career development opportunities

Qualifications

• Experience working with vulnerable adults with complex needs.
• Ability to develop person-centred support and move-on plans.
• Familiarity with computer packages.

Responsibilities

• Support clients to comply with HDC/Bail conditions.
• Implement person-centred Support and Risk Assessments.
• Manage and maintain properties to Decent Homes Standard.

Skills

Person-centred support

Understanding of safeguarding procedures

Flexibility to travel

Job description

Job Type: Full Time, permanent

Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00.

Location: Birmingham

An enhanced DBS check will be required for this role.

Requirements: Full driving licence and access to a vehicle.

Nacro is a national Social Justice Charity with over 50 years of experience in community support and reducing crime. We deliver the Community Accommodation Support service (CAS) across England and Wales, supporting adults in bail, HDC, and Licence Orders.

The team provides holistic support to residents, helping them find and maintain stable housing. You will manage a caseload of residents and properties in your area.

Key Duties:

• Support clients to comply with HDC/Bail conditions.
• Develop and implement person-centred Support and Risk Assessments.
• Provide weekly support sessions to help residents achieve their goals.
• Assist residents with Housing Benefit applications.
• Manage and maintain properties to Decent Homes Standard.
• Undertake basic cleaning tasks as needed.

Additional Responsibilities:

• Deliver effective, person-centred support and safety plans.
• Maintain up-to-date resident records.
• Coordinate referrals to support agencies.
• Collaborate with partner agencies such as Probation, Prison Services, Courts, and Police.
• Ensure properties are well-equipped, maintained, and clean.
• Empower residents to achieve their outcomes and develop move-on plans.

Candidate Requirements:

• Ability to develop person-centred support and move-on plans.
• Understanding of safeguarding procedures.
• Experience working with vulnerable adults with complex needs.
• Flexibility to travel within the area and cover other patches as required.
• Familiarity with computer packages.

What We Offer:

• A supportive team committed to delivering results.
• Flexible community-based work with autonomy over workload.
• Opportunities for career development.
• Benefits including generous annual leave, sick pay scheme, cycle-to-work scheme, and more.