Senior Housing Officer

Nacro; Birmingham; On-site; GBP 27,000 - 28,000; Full time

Job summary

Nacro is a leading Social Justice Charity seeking a Senior Housing Officer to lead and support a dedicated team. This role involves managing service delivery for individuals transitioning from custody, ensuring compliance and quality care. A Full Driving License is essential, and candidates should be values-driven professionals with resilience and compassion. Competitive salary and excellent benefits are offered.

Benefits

Occupational sick pay scheme

Cycle-to-work scheme

Dynamic team environment

Excellent annual leave entitlement

Qualifications

• Full Driving License and access to own vehicle essential.
• Experience working with individuals facing challenges.
• Values-driven and flexible team player.

Responsibilities

• Lead a team of Support Workers, guiding daily operations.
• Ensure high-quality service delivery and compliance.
• Participate in the Emergency Out of Hours Service.

Skills

Compassion

Resilience

Leadership

Tools

Word

Excel

Database

Job description

Senior Housing Officer

Job type: Full –Time/Permanent

Salary:£27,740 Per Annum (Base Salary £27,540 + 200 unsociable hours payment

Location: Birmingham

Hours:Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview.

Are you looking to work for an organisation with a purpose, who is committed to make change? Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.

We deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community, with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders, supporting them on their journey out of the prison system.

This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be determined) at 45p for every mile travelled.

An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.

Your typical responsibilities will include:

·As a Senior Support Worker, you will lead a team of Support Workers across a designated area, guiding and supporting them on a daily basis in matters of best practice, quality, performance, compliance, and resource management.

·Lead on the day to day operational support of your team, ensuring good quality service delivery and ensure operational readiness

·Support with Health and Safety, specifically Lone Working and training

·Liaise with your Service Lead regarding resources, cover requirements, recruitment and training for your team of Support Workers to ensure the area is able to deliver the service appropriately

·It may be necessary from time to time (leave or vacancy) to hold a caseload of service users.

·Participate with other colleagues (52) in covering our Emergency Out of Hours Service (18:00 to 08:00) on a rotating basis.

·Supporting the Service Lead to deliver the service across the area.

·Supporting the Service Lead with recruitment and interviewing of incoming Support Workers.

·Support and develop your team to achieve positive outcomes on their Training and Induction Passport documentation.

·Actively contribute towards meeting team performance targets in respect of the service. Take accountability for performance targets that fall within your sphere of responsibility e.g. voids, arrears, outcome achievement.

·Familiarity with computer-based packages, Word, Excel and Database.

Who are we looking for?

We are looking for someone who is values driven and committed to making a difference in society. We need someone who is compassionate and resilient, who can work with people who have experienced challenges in the past and understand the impact this may have had on them. To be successful in this role, you will be flexible and can be part of a small, local team who come together in all circumstances to put our service users first.

What you can expect from us

·A dynamic and encouraging team, who are focussed on delivering results for the people we support every day.

·A commitment to helping you learn and develop your career.

·Excellent benefits, including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.

For further information about Nacro’s (Cas-2) Benefits, pleaseclickhere.

For further information about the role, pleasedclick here.

We are ready and waiting to receive your online application.

If you have any questions or would like to have an informal chat regarding the role, please email [e-mail]

Request for Visa Sponsorship – NOT AVAILABLE FOR THIS VACANCY

There are strict criteria for visa sponsorship set by the British Government. This vacancy does not meet the eligibility criteria for sponsorship.

For further information please go to Prove your right to work to an employer: Overview - GOV.UK