Housing Officer 12 month FTC

Maryhill Housing Association Limited; Glasgow; On-site; GBP 43,000 - 47,000; Full time

Benefits offered by this job

25 days annual leave (pro rata)

15 days public holiday (pro rata)

Contributory pension scheme

Flexible working arrangements

Job summary

Maryhill Housing Association Limited in Glasgow is seeking a neighbourhood housing management professional to deliver a customer-centred service. You will engage with tenants to ensure tenancy conditions are upheld and breaches are addressed promptly.

Working closely with residents and the wider community in Maryhill and Ruchill, you will build relationships that improve lives, supported by EVH Grade 7 pay and a flexible, people-focused work environment.

Qualifications

• Experience in neighbourhood housing management or similar role.
• Strong customer service and relationship-building skills.
• Ability to work within a performance-driven culture and meet targets.

Responsibilities

• Deliver a great housing management service with tenancy condition focus.
• Proactively engage with customers to provide support, advice and assistance.
• Build relationships to improve lives and neighbourhoods in Maryhill and Ruchill.

Job description

Based in the north of Glasgow, Maryhill Housing has been established for over 40 years. We own over 3000 rented properties and provide a factoring service to over 700 units. We offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both our local community and to people's lives.

The Company

Maryhill Housing is a community-based housing association with more than 3,000 homes in its portfolio. Factoring services are provided to 700 owners. We have been providing housing services in the area for more than 40 years.

This is a great opportunity to join our team. We offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both our local community and to people's lives.

The Role

To be responsible for the delivery of a great neighbourhood housing management service which puts customers at the heart of service delivery. Operating within a strong performance culture you will proactively engage with customers to provide support, advice, and assistance to ensure that tenancy conditions are maintained, and any breaches of tenancy are dealt with effectively.

Working closely with customers and the wider community you will build relationships to improve the lives and neighbourhoods of residents living in the Maryhill and Ruchill areas

On Offer

This role has a competitive salary banding of EVH Grade 7, PA22 to PA25, £42,707 to £46,895. In addition, you will receive an excellent benefits package, which includes 25 days annual leave (pro rata), 15 days public holiday (pro rata), access to a contributory pension scheme, and flexible working arrangements to support employees with family commitments and promote a positive work-life balance.

Maryhill Housing is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. We are particularly interested to hear from applicants with a black or minority ethnic background as this group is under-represented in our staff team