Housing Officer

NIFHA; Derry/Londonderry; Híbrido; GBP 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension 15.5%

Annual leave 28 days

Private Medical Insurance

Health Cashback

Flexi time

Hybrid work

Counselling Service

Descripción de la vacante

Woven Housing Association Ltd in Northern Ireland is seeking a housing professional to deliver a comprehensive, customer-focused housing management service that supports sustainable tenancies and thriving communities.

You will manage a designated patch, covering tenancy management, lettings and estate duties, while collaborating with residents, colleagues and partner agencies in line with our values and regulatory requirements.

Formación

• Experience in housing management and tenancy services.

Responsabilidades

• Deliver a comprehensive, customer-focused housing management service.
• Manage a designated patch: tenancy management, lettings and estate duties.
• Collaborate with residents, colleagues and partner agencies to create safe, inclusive communities.

Descripción del empleo

• Contract: Permanent
• Job Ref: J513

Knock, Knock….
Who’s there?
Your new job opportunity at Woven….

Hello, we are Woven and our dedication and focus on homes, lives and communities is evident in everything we do – in the service we deliver to our tenants, service users and the communities in which we serve.

We’re passionate about the work we do, the difference we make within the communities in which we work and the potential impact we can make on society. We are always looking for people who share that passion and who want to make a meaningful difference. A career in social housing can, at times be a challenging one but the rewards outweigh any difficulties and challenges along the way. Every department and every team member has the potential to make a real difference.

We’re currently looking for a housing professional, someone to deliver a comprehensive, customer-focused housing management service that supports sustainable tenancies, strong communities, and excellent customer outcomes. Our Housing Officers manage a designated patch of properties, ensuring effective tenancy management, rent collection, lettings, estate management, and the resolution of tenancy issues, while working collaboratively with customers, colleagues, and partner agencies to provide safe, inclusive, and thriving communities in line with our values and regulatory requirements.

As well as the salary noted above, we also offer a competitive benefits package which includes:

• Generous employer pension contribution of 15.5% for 2026-27. Salaries are reviewed annually and increased in accordance with Woven’s Remuneration Policy.
• Up to 28 days annual leave with 12 customary holidays per annum.
• Private Medical Insurance
• Health Cashback Plan
• Flexi time
• Hybrid working (3 days office; 2 days at home)
• 24/7 Counselling Service and a range of access to other excellent health and well-being initiatives including work life balance and family friendly policies.

Woven Housing Association Ltd is an equal opportunities employer.

• Laganwood House, Newforge Lane, Belfast BT9 5NW