Housing & Neighbourhood Officer

LGBT Jobs; Milton Keynes; Hybrid; GBP 28.000 - 36.000; Vollzeit

Zusammenfassung

The Guinness Partnership is seeking a Housing & Neighbourhood Officer to cover Milton Keynes and the Northamptonshire area. This full‑time, permanent role is field-based, requiring regular travel and a valid UK driving licence with access to a vehicle.

You will be the face of Guinness in neighbourhoods, delivering housing and tenancy services, building relationships with residents, and coordinating with Estate Services to resolve issues quickly and effectively.

Qualifikationen

• Excellent customer service with strong communication and relationship-building abilities.
• Ability to plan and manage workload with minimal supervision.
• Comfort using mobile technology while working in the field.
• Strong time management and delivering value for money.
• Experience with housing or property sector preferred.

Aufgaben

• Work in the field across Milton Keynes and Northamptonshire, meeting residents.
• Collaborate with Estate Services to resolve issues quickly and effectively.
• Represent Guinness Partnership in neighbourhoods, providing an accessible service to homeowners and tenants.
• Travel regularly to cover your designated patch and adapt to changing requirements.

Kenntnisse

Customer service

Communication

Relationship-building

Workload management

Mobile technology

Time management

Data analysis

Decision making

Problem solving

Housing sector

Jobbeschreibung

Housing & Neighbourhood Officer position

Field-based role in Milton Keynes and Northamptonshire

Essential full UK driving licence and personal vehicle

Excellent customer service and communication skills required

Interviews at Milton Keynes office on 4th November

The Housing & Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents.

We have a new opportunity for a Housing & Neighbourhood Officer to join us on a full time, permanent basis. This is a field-based role requiring regular travel across your designated area, covering Milton Keynes and the Northamptonshire area. You may be required to work across additional locations as needed. A full UK driving licence and access to your own vehicle are essential.

As a visible presence within our neighbourhoods, you will be the face of Guinness, providing an accessible service to both homeowners and tenants. Working in a mobile way, you will spend much of your time out in your patch, meeting residents, building relationships, and resolving issues.

You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents.

You will also be able to demonstrate the following essential criteria:

• Excellent customer service skills, with strong communication and relationship-building abilities.
• The capability to plan and manage your workload effectively without high levels of supervision.
• Confidence using mobile technology to work 'on the go'.
• Strong resource and time-management skills, with the ability to prioritise and deliver value for money.
• Experience working in an environment of legislative and organisational change.
• Proven problem-solving and decision-making skills.
• Resilience when handling challenging situations and delivering sustainable outcomes.
• Experience in analysing data and drawing informed conclusions.
• Experience of working in the housing or property sector

To find out more about the role and the essential requirements for the role, please review the role profile.

Interviews will take place at our Milton Keynes office on Wednesday 4th November.

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!