The Guinness Partnership

Love Charity Jobs; Milton Keynes; Ibrido; GBP 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

The Guinness Partnership is seeking a Housing & Neighbourhood Officer for a full-time, permanent role. This field-based position requires regular travel across Milton Keynes and the Northamptonshire area, with potential work across additional locations.

A full UK driving licence and access to your own vehicle are essential. You will be the face of Guinness in neighbourhoods, meeting residents, resolving issues, and delivering quick, efficient solutions in collaboration with Estate Services and

Competenze

• Excellent customer service and strong communication/relationship-building abilities.
• Ability to plan and manage workload with minimal supervision.
• Confident using mobile technology to work on the go.
• Strong time-management and prioritisation skills to deliver value for money.
• Experience with data analysis and drawing informed conclusions.
• Experience in housing or property sector is desirable.

Mansioni

• Be a visible presence in neighbourhoods, meeting residents and building relationships.
• Travel across Milton Keynes and Northamptonshire to deliver housing services.
• Collaborate with Estate Services and Guinness teams to resolve issues efficiently.

Conoscenze

Customer service

Communication

Relationship-building

Workload management

Mobile technology

Time management

Change management

Problem solving

Resilience

Data analysis

Housing sector experience

Descrizione del lavoro

The Housing & Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents.

We have a new opportunity for a Housing & Neighbourhood Officer to join us on a full time, permanent basis. This is a field-based role requiring regular travel across your designated area, covering Milton Keynes and the Northamptonshire area. You may be required to work across additional locations as needed. A full UK driving licence and access to your own vehicle are essential.

As a visible presence within our neighbourhoods, you will be the face of Guinness, providing an accessible service to both homeowners and tenants. Working in a mobile way, you will spend much of your time out in your patch, meeting residents, building relationships, and resolving issues.

You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents.

You will also be able to demonstrate the following essential criteria:

• Excellent customer service skills, with strong communication and relationship-building abilities.
• The capability to plan and manage your workload effectively without high levels of supervision.
• Confidence using mobile technology to work 'on the go'.
• Strong resource and time-management skills, with the ability to prioritise and deliver value for money.
• Experience working in an environment of legislative and organisational change.
• Proven problem-solving and decision-making skills.
• Resilience when handling challenging situations and delivering sustainable outcomes.
• Experience in analysing data and drawing informed conclusions.
• Experience of working in the housing or property sector

Interviews will take place at our Milton Keynes office on Wednesday 4th November.