Housing Needs Officer

Reed; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A public services organization seeks a Housing Needs Officer in Warrington, UK. This role involves assessing statutory homelessness applications and delivering proactive prevention services. The ideal candidate will possess strong case management skills and legal knowledge. Responsibilities include maintaining Personalised Housing Plans and negotiating solutions. The position is hybrid, offering a competitive salary and opportunities for professional development.

Benefits

Competitive salary

Opportunities for continuous professional development

Supportive team environment

Qualifications

• Demonstrable experience in the housing/homelessness field or similar environment.
• Ability to understand and apply complex legislation.
• Excellent organisational skills and ability to prioritise workload.
• Good written and oral communication skills.
• Proficiency in Microsoft Office packages.

Responsibilities

• Assess homelessness applications according to legal requirements.
• Create and maintain Personalised Housing Plans for clients.
• Deliver a proactive homelessness prevention service.
• Arrange emergency and temporary accommodation as needed.
• Make referrals to supported housing and other providers.

Skills

Experience in the housing/homelessness field

Understanding and applying complex legislation

Organisational skills

Written and oral communication skills

Proficiency in Microsoft Office

Education

GCSE level or above

Job description

Housing Needs Officer

• Hourly Rate: £18.24
• Location: Warrington (Hybrid working - 2 days in the office, 3 days from home)
• Job Type: Full-time, Interim

Join our team as a Housing Needs Officer, where you will play a crucial role in assessing statutory homelessness applications, delivering proactive prevention and relief services, and managing emergency and temporary accommodation. This position is ideal for someone with strong case management skills, legal knowledge, and the ability to negotiate sustainable housing solutions.

Day‑to‑day of the role

• Assess homelessness applications in accordance with the Housing Act 1996 and Homelessness Reduction Act 2017.
• Create and maintain Personalised Housing Plans (PHPs), ensuring regular contact with clients and updates to plans.
• Deliver a proactive homelessness prevention service, including negotiation with landlords, family, and friends.
• Arrange emergency and temporary accommodation, ensuring minimal use and cost-effectiveness.
• Make referrals to supported housing and other accommodation providers.
• Maintain in-depth knowledge of homelessness and related legislation.
• Use IT systems to maintain accurate customer and management information.
• Meet individual and service performance targets.

Required Skills & Qualifications

• Demonstrable experience in the housing/homelessness field or similar environment.
• Ability to understand and apply complex legislation.
• Excellent organisational skills and the ability to prioritise own workload.
• Good written and oral communication skills.Proficiency in Microsoft Office packages and specialised software systems used within own specialism.
• Educated to GCSE level or above.

Benefits

• Competitive salary.
• Opportunities for continuous professional development.
• Supportive team environment.

To apply for the Housing Needs Officer position, please submit your CV by clicking Apply Now.