Housing Manager

Home Group; Oxford; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

An established industry player is seeking a proactive Housing Manager to join their team in Oxfordshire. This full-time role offers a hybrid working model, allowing flexibility while ensuring vibrant communities. You will engage with tenants, manage properties, and oversee safety checks, all while working towards professional qualifications. With a strong focus on inclusivity and employee wellbeing, this organization provides a supportive environment for career growth and personal development. If you are passionate about housing management and making a positive impact, this opportunity is perfect for you.

Benefits

Health Cash Plan

34 days leave

High street discounts

Career growth opportunities

Wellbeing support

Qualifications

• Experienced in housing management and housing law.
• Proactive and customer-focused individual.

Responsibilities

• Engage with communities and manage anti-social behavior issues.
• Conduct estate inspections and safety checks.

Skills

Housing Management

Housing Law

Customer Service

Anti-Social Behavior Management

Organizational Skills

Education

Chartered Institute of Housing Level 3 qualification

Job description

Job Description - Housing Manager (25789)

Housing Manager - (25789)

Description

Join us as a Housing Manager at Home Group, based in Oxfordshire with a hybrid working model. This is a 12-month fixed-term, full-time role (37.5 hours per week) with a salary ranging from £32,000 to £38,000 per annum, depending on skills and experience. Benefits include a Health Cash Plan.

Role Overview

You will be the face-to-face support for our estates, ensuring safe homes and vibrant communities. Your responsibilities include engaging with tenants, managing anti-social behaviors, overseeing voids, conducting estate inspections, and liaising with contractors and authorities.

Typical Day

• Engage with communities through visibility and proactivity.
• Manage multiple patches with support from Community Housing Assistants.
• Handle customer queries, complaints, and anti-social behavior issues.
• Manage void properties and liaise with local authorities.
• Conduct estate inspections and safety checks.

About You

• Experienced in housing management, housing law, and ideally familiar with universal credit.
• Willing to work towards Chartered Institute of Housing Level 3 qualification.
• Organized, proactive, and customer-focused with a positive attitude.
• Resilient, confident in working with external partners like local authorities and MPs.

Team & Culture

Our diverse team values authenticity and brings unique skills to serve our customers. We support inclusivity through various networks and aim to make Home Group a supportive workplace.

Job Details

• Hybrid role: 3 days on-site in Oxford, 2 days remote.
• Regular virtual meetings and quarterly face-to-face gatherings.
• Flexible working hours; some evening work may be required.
• Must have a vehicle insured for business use; mileage paid.
• Standard DBS check required, paid for by us.

Benefits

• 34 days leave, increasing to 39, with options to buy more and time off for volunteering.
• Health Cash Plan covering dental, optical, prescriptions, and more.
• High street discounts on shopping, holidays, and entertainment.
• Opportunities for career growth within the organization.
• Support for wellbeing and a diverse, inclusive work environment.