Housing Management Assistant

Porchlight

East Malling

On-site

GBP 30,000 - 42,000

Full time

14 days+

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Job summary

Porchlight is seeking an on-site housing officer to maintain safety and quality across our properties and ensure residents have a safe, welcoming home. You will perform regular property checks, ensure health and safety and fire regulations are followed, and carry out void cleans while supporting communal areas to keep environments clean and secure for adults aged 18+.

You will also keep tenancy and licence agreements up-to-date and communicate responsibilities clearly.

Qualifications

  • Excellent communication and people skills.
  • Ability to build constructive relationships.
  • Excellent organisational skills and accurate record-keeping.
  • Full driving licence and car access.
  • Understanding of Housing Management duties.

Responsibilities

  • Carry out regular checks of properties and ensure safety standards are met.
  • Ensure health & safety and fire regulations are adhered to.
  • Undertake void cleans and support upkeep of communal areas.
  • Keep tenancy and licence agreements up-to-date and explain responsibilities to residents.

Skills

Communication
People skills
Organisational skills
Record keeping
Driving licence
Housing management
Relationship building

Job description

You will ensure that Porchlight properties are places that people who have been homeless can call home. Our residents (all aged 18+) are better equipped to start the recovery process if they have somewhere safe and welcoming to do so.

You will carry out regular checks of our properties, making sure they are maintained to a good standard and that both health & safety and fire regulations are adhered to. You will also undertake void cleans and support the cleaning and upkeep of communal areas, helping to maintain safe, clean and welcoming environments for residents.

The role is also about ensuring residents’ tenancy and licence agreements are up-to-date and making sure they understand their own responsibilities.

This role requires:
  • Good communication and people skills
  • The ability to build constructive relationships
  • Excellent organisational skills and the ability to record information accurately
  • A full driving licence and access to a car (subject to the provisions of the Disability Discrimination Act 1995 and Equality Act 2010).
  • A good understanding of Housing Management duties.

Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

Location type

On-site

Contract type

Permanent

Interview date

12th November 2026

Please note, salaries are pro-rata for part-time positions.

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