Housing Led Officer — Intensive Tenancy Support

Bracknell Forest Council; Easthampstead; Hybrid; GBP 39,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

Local government pension scheme

Life insurance

Electric vehicle salary sacrifice

Career development

Enhanced leave

Employee Assistance Programme

Sports and social club

Job summary

Bracknell Forest Council is seeking a Housing Led Officer to support people experiencing homelessness by delivering intensive, person-centred help to establish and sustain tenancies.

You will work with customers who have complex needs, assess risks, and develop personalised support plans. The role requires home visits, a proactive approach, and collaboration across housing services. Hybrid working with 2 days in Time Square per week is available.

Responsibilities

• Provide flexible, person-centred support to homeless customers with multiple and complex needs who are being accepted into the Housing-Led Service.
• Manage a small caseload, providing intensive and ongoing support for up to two years to help customers establish and sustain their tenancy and progress towards permanent accommodation.
• Deliver support within customers’ homes and the community, tailored to individual needs and aspirations.
• Work assertively with customers around treatment and other support needs, promoting choice, independence and long-term tenancy sustainment.

Job description

Bracknell Forest Council is seeking a Housing Led Officer to support people experiencing homelessness by delivering intensive, person-centred help to establish and sustain tenancies.

You will work with customers who have complex needs, assess risks, and develop personalised support plans. The role requires home visits, a proactive approach, and collaboration across housing services. Hybrid working with 2 days in Time Square per week is available.