Housing Led Officer (FTC 18 months)

Bracknell Forest Council; London Borough of Hackney; Hybrid; GBP 39,000 - 44,000; Part time

Benefits offered by this job

Hybrid working

Flexible annual leave

Local government pension scheme

Life insurance

Electric vehicle salary sacrifice

Career development

Job summary

Bracknell Forest Council is seeking a Housing Led Officer to help people experiencing homelessness build stable futures. You will provide intensive, person-centred support to customers with complex needs, aiming to establish and sustain tenancies and access essential services.

Based at Time Square, Bracknell, this 18-month fixed-term role offers hybrid working, a busy caseload and safeguarding responsibilities, with opportunities for professional development.

Qualifications

• Our Housing Led Officers play a vital role in helping people who are experiencing homelessness to build stable, independent futures.
• Through intensive, flexible and person-centred support, you will work alongside individuals with complex needs to establish and sustain tenancies, access essential services and progress towards long-term, permanent accommodation.

Responsibilities

• Provide flexible, person-centred support to homeless customers with multiple and complex needs who are being accepted into the Housing-Led Service.
• Manage a small caseload, providing intensive and ongoing support for up to two years to help customers establish and sustain their tenancy and progress towards permanent accommodation.
• Deliver support within customers’ homes and the community, tailored to individual needs and aspirations.
• Work assertively with customers around treatment and other support needs, promoting choice, independence and long-term tenancy sustainment.

Job description

£39,279 - £43,839 per year inclusive of London Weighting and Essential Car User Allowance

Location:

Time Square, Bracknell (Hybrid working)

Contract:

Temporary

Working Pattern:

Flexible Hours/Full Time

Hours:

37 hours.

DBS Check:

No

Closing Date:

24/11/2026 at 23:59

Reference:

People/26/349615

Our Housing Led Officers play a vital role in helping people who are experiencing homelessness to build stable, independent futures. Through intensive, flexible and person-centred support, you will work alongside individuals with complex needs to establish and sustain tenancies, access essential services and progress towards long-term, permanent accommodation.

Alongside providing practical and emotional support, the role carries important assessment, safeguarding and decision-making responsibilities. This will include assessing risks and accommodation suitability, maintaining detailed case records and regularly reviewing customer progress.

At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.

This role includes an expectation to work from our Time Square office a minimum of 2 days per week, alongside flexible working arrangements.

This is a full time, 18 month fixed term contract.

Any successful internal candidate will be offered the position as a secondment and, in line with Section 8.1 of the Secondment Policy, must consult with their manager before applying. Search ‘secondment policy’ on the intranet for more information.

About you...

As a Housing Led Officer, you will be a proactive and compassionate individual able to provide intensive, person-centred support to customers with multiple and complex needs.

You will help customers establish and sustain tenancies, build independence, access specialist services and work towards long-term, stable accommodation.

You will manage a small caseload and work proactively with customers, often within their own homes, to assess their needs and risks, develop personalised support and resettlement plans, and build the practical skills needed to successfully manage a home.

About the team...

Based at Time Square in Bracknell, you will join a supportive, collaborative and experienced Housing team where no two days are the same.

We value open communication, teamwork and professional judgement, working closely across Housing and with partner agencies to achieve positive outcomes for customers.

Key responsibilities...

• Provide flexible, person-centred support to homeless customers with multiple and complex needs who are being accepted into the Housing-Led Service.
• Manage a small caseload, providing intensive and ongoing support for up to two years to help customers establish and sustain their tenancy and progress towards permanent accommodation.
• Deliver support within customers’ homes and the community, tailored to individual needs and aspirations.
• Work assertively with customers around treatment and other support needs, promoting choice, independence and long-term tenancy sustainment.
• 28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.
• Hybrid working opportunities to support your wellbeing and work-life balance.
• Local government pension scheme, with life insurance cover.
• Electric vehicle salary sacrifice scheme (subject to eligibility
• Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)
• Career development through internal and external training opportunities.
• Enhanced maternity, paternity, adoption and fostering leave.
• Employee Assistance Programme (EAP) to support your health and wellbeing
• Inclusive and social working environment with a variety of staff networks and a sports and social club.

At Bracknell Forest Council our values define who we are and what is important to us.Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

Disability confident and inclusive recruitment

Bracknell Forest Council is proud to be a Disability Confident Leader and an inclusive employer. This means that if you tell us on your application form that you have a disability, are an armed forces veteran or is a care leaver, you will be guaranteed an interview if you meet the essential criteria outlined in the person specification.

Interview date

Interview date to be confirmed

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact:

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.

We can only accept applications from candidates currently residing in the UK.

This role is not eligible for a sponsored work visa as it does not meet current Home Office sponsorship criteria. Applicants must already have the right to work in the UK.

Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.