Housing Interventions Advisor - Flexible, Probation-Focused

Ad Warrior Ltd; Usk; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working

Training and development opportunities

Cycle to work scheme

25 days annual leave

Contributory Pension Scheme

Job summary

The Forward Trust is a charitable social enterprise delivering housing support to people involved with probation and custody. The Housing Interventions Worker role focuses on delivering 1:1 housing advice, developing tailored action plans, and sourcing suitable accommodation to prevent homelessness.

Based in Gwent with responsibilities across Torfaen, Caerphilly and nearby prisons, this full-time role requires strong communication, housing knowledge, and welfare benefits experience to help

Qualifications

• Good knowledge of housing and welfare benefits systems.
• Experience providing housing, rehousing or welfare benefits advice.
• Experience assessing adults with housing and wider support needs, including substance misuse.
• Experience developing support plans to help people secure and maintain tenancies.
• An understanding of homelessness, abstinence-based recovery and the challenges faced by people experiencing multiple disadvantages, including mental ill health, unemployment and substance use.
• Strong communication and relationship-building skills, with a passion for helping people achieve lasting change.

Responsibilities

• Delivering 1:1 housing advice and interventions to prevent homelessness and improve housing opportunities.
• Completing housing needs assessments and developing tailored action plans.
• Sourcing suitable private rented accommodation, including shared houses, studios and one-bedroom properties.
• Building relationships with landlords, letting agents, local authorities and housing providers.
• Supporting clients with tenancy agreements, rent negotiations and referrals to specialist services.
• Working with prison, probation and Camau colleagues to achieve positive outcomes and reduce reoffending.
• Ensuring accommodation meets relevant safety standards and legal requirements.

Skills

Housing knowledge

Welfare benefits knowledge

Housing advice experience

Substance misuse awareness

Communication skills

Job description

The Forward Trust is a charitable social enterprise delivering housing support to people involved with probation and custody. The Housing Interventions Worker role focuses on delivering 1:1 housing advice, developing tailored action plans, and sourcing suitable accommodation to prevent homelessness.

Based in Gwent with responsibilities across Torfaen, Caerphilly and nearby prisons, this full-time role requires strong communication, housing knowledge, and welfare benefits experience to help