Housing Interventions Worker - Gwent Based

Forward Trust; Pontypool, Caerphilly, Usk; Remote; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Cycle to work scheme

Training and development

Job summary

The Forward Trust is seeking a Housing Interventions Worker to support people in Gwent. Based at Torfaen Probation Office in Pontypool, you will travel to Caerphilly and HMP sites, working full-time across 35 hours per week to help access safe accommodation for those on probation or preparing for release.

You will deliver 1:1 housing advice, assessments and tailored action plans, build relationships with landlords and agencies, and support tenancy setups while ensuring safety and legal

Qualifications

• Good knowledge of housing and welfare benefits systems.
• Experience providing housing, rehousing or welfare benefits advice.
• Experience assessing adults with housing and wider support needs, including substance misuse.
• Experience developing support plans to help people secure and maintain tenancies.
• Understanding homelessness, abstinence-based recovery and the challenges faced by people experiencing multiple disadvantages, including mental ill health, unemployment and substance use.
• Strong communication and relationship-building skills.

Responsibilities

• Delivering 1:1 housing advice and interventions to prevent homelessness and improve housing opportunities.
• Completing housing needs assessments and developing tailored action plans.
• Sourcing suitable private rented accommodation, including shared houses, studios and one-bedroom properties.
• Building relationships with landlords, letting agents, local authorities and housing providers.
• Supporting clients with tenancy agreements, rent negotiations and referrals to specialist services.
• Working with prison, probation and Camau colleagues to achieve positive outcomes and reduce reoffending.
• Ensuring accommodation meets relevant safety standards and legal requirements.

Skills

Housing advice

Welfare benefits knowledge

Assessment of housing needs

Support planning

Communication & relationship-building

Job description

Housing Interventions Worker - Gwent Based

• Housing Interventions Worker - Gwent Based

About The Role

Want to make a real difference in preventing homelessness and helping people build a more stable future?

Join us as a Housing Interventions Worker, working full-time (35 hours per week) across Gwent. You’ll be based at Torfaen Probation Office in Pontypool, with travel to Caerphilly Probation Office, HMP Usk and HMP Prescoed, supporting men on probation and those preparing for release from custody to access safe, suitable accommodation.

What you’ll be doing

• Delivering 1:1 housing advice and interventions to prevent homelessness and improve housing opportunities.
• Completing housing needs assessments and developing tailored action plans.
• Sourcing suitable private rented accommodation, including shared houses, studios and one-bedroom properties.
• Building relationships with landlords, letting agents, local authorities and housing providers.
• Supporting clients with tenancy agreements, rent negotiations and referrals to specialist services.
• Working with prison, probation and Camau colleagues to achieve positive outcomes and reduce reoffending.
• Ensuring accommodation meets relevant safety standards and legal requirements.

What we’re looking for

• Good knowledge of housing and welfare benefits systems.
• Experience providing housing, rehousing or welfare benefits advice.
• Experience assessing adults with housing and wider support needs, including substance misuse.
• Experience developing support plans to help people secure and maintain tenancies.
• An understanding of homelessness, abstinence-based recovery and the challenges faced by people experiencing multiple disadvantages, including mental ill health, unemployment and substance use.
• Strong communication and relationship-building skills, with a passion for helping people achieve lasting change.

If you’re passionate about tackling homelessness and helping people move towards a brighter future, we’d love to hear from you!

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

Please see attached Job Description for full details

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you'd like more information about our family-friendly benefits, please contact our Recruitment Team at [e-mail]
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Please note that remote roles may require occasional travel for site visits, training and meetings.

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Please note that some of our roles may require a minimum period of sustained recovery (normally around 3 years). This is assessed on a case‑by‑case basis, and exceptions may be considered depending on the role and individual circumstances.

When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here .

We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.

Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.