Housing & Independence Support Worker

Amplius; Cambridge; On-site; GBP 25,000 - 31,000; Full time

Job summary

Amplius is seeking a Community Support Worker to help customers facing homelessness build confidence, independence and life skills. You’ll work as a key worker, creating and reviewing support plans, supporting tenancy management and coordinating with partner agencies.

Full-time 37 hours per week, 6-month fixed term contracts or relief roles, with locations in Wisbech or Peterborough. DBS clearance and right to work in the UK are required; sponsorship is not provided.

Qualifications

• Strong communication and listening skills essential for building positive relationships.
• Good IT skills and comfort with basic admin tasks.
• Ability to work independently while contributing to a team.
• Experience providing person-centred housing or homelessness support is desirable.
• Demonstrated commitment to safeguarding and wellbeing of customers.

Responsibilities

• Provide person-centred, housing-related support to help customers build confidence and independence.
• Work as a key worker, developing and reviewing support plans and risk assessments with customers.
• Help customers manage their tenancy, including rent, utilities, repairs and maintaining their home.
• Build positive relationships and encourage wellbeing, social inclusion and community involvement.
• Work with partner agencies to coordinate effective support and help customers achieve their goals.
• Keep accurate records, reports and support plans, monitoring progress and outcomes.
• Promote safeguarding, health and safety and equality, while managing risks appropriately.

Skills

Strong communication

Good IT skills

Independent working

Teamwork

Education

GCSEs English and Maths (Grade 4/C or above)

Job description

Amplius is seeking a Community Support Worker to help customers facing homelessness build confidence, independence and life skills. You’ll work as a key worker, creating and reviewing support plans, supporting tenancy management and coordinating with partner agencies.

Full-time 37 hours per week, 6-month fixed term contracts or relief roles, with locations in Wisbech or Peterborough. DBS clearance and right to work in the UK are required; sponsorship is not provided.