Community Support Worker

Amplius; Cambridge; On-site; GBP 25,000 - 31,000; Full time

Job summary

Amplius is seeking a Community Support Worker to help customers facing homelessness build confidence, independence and life skills. You’ll work as a key worker, creating and reviewing support plans, supporting tenancy management and coordinating with partner agencies.

Full-time 37 hours per week, 6-month fixed term contracts or relief roles, with locations in Wisbech or Peterborough. DBS clearance and right to work in the UK are required; sponsorship is not provided.

Qualifications

• Strong communication and listening skills essential for building positive relationships.
• Good IT skills and comfort with basic admin tasks.
• Ability to work independently while contributing to a team.
• Experience providing person-centred housing or homelessness support is desirable.
• Demonstrated commitment to safeguarding and wellbeing of customers.

Responsibilities

• Provide person-centred, housing-related support to help customers build confidence and independence.
• Work as a key worker, developing and reviewing support plans and risk assessments with customers.
• Help customers manage their tenancy, including rent, utilities, repairs and maintaining their home.
• Build positive relationships and encourage wellbeing, social inclusion and community involvement.
• Work with partner agencies to coordinate effective support and help customers achieve their goals.
• Keep accurate records, reports and support plans, monitoring progress and outcomes.
• Promote safeguarding, health and safety and equality, while managing risks appropriately.

Skills

Strong communication

Good IT skills

Independent working

Teamwork

Education

GCSEs English and Maths (Grade 4/C or above)

Job description

Could you be the person who helps someone take their next step towards a more independent future? As a Community Support Worker at Amplius, you’ll work alongside customers experiencing homelessness, helping them build confidence, develop life skills and move towards a stable, independent life.

With a variety of different contract types available, you can find a role that works for you - whether you’re looking for full-time hours, part-time work or something more flexible.

6-month fixed term contract, full time

Relief / reserve

£28,040.46 per year (pro rata)

£13.45 per hour for relief role

Hours:

Full-time roles are 37 hours per week Monday to Sunday, between 8am and 10pm on a rolling rota.

Hours for relief roles will vary depending on the contract.

Location:

The relief roles may be based at either Wisbech or at schemes in Peterborough.

No two days will be the same, but every day will give you the chance to make a positive difference. Whatever your availability, you’ll be part of a supportive team making a real difference to people’s lives.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

• Provide person-centred, housing-related support to help customers build confidence and independence.


• Work as a key worker, developing and reviewing support plans and risk assessments with customers.


• Help customers manage their tenancy, including rent, utilities, repairs and maintaining their home.


• Build positive relationships and encourage wellbeing, social inclusion and community involvement.


• Work with partner agencies to coordinate effective support and help customers achieve their goals.


• Keep accurate records, reports and support plans, monitoring progress and outcomes.


• Promote safeguarding, health and safety and equality, while managing risks appropriately.

What we’re looking for

• GCSEs (or equivalent) in English and Maths at Grade 4/C or above, alongside good IT skills.


• Experience providing person-centred support in housing, homelessness or a similar setting.


• An understanding of safeguarding, wellbeing and the challenges faced by people with different support needs.


• Strong communication and listening skills, with the ability to build positive, non-judgemental relationships.


• Good organisation and administration skills, with the ability to work independently and as part of a team.

Important –

Enhanced DBS clearance, full UK drivers’ licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.

Closing Date: 19th October

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.