Housing Enabler

Bromford; Wolverhampton; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Occupational Health

Mental health first aiders

Annual health checks

Pension schemes with employer 10%

Employee Assistance Programme

£500 benefits allowance

Generous holiday

CIH qualification funded

Job summary

Bromford is seeking a Housing Enabler to support residents with severe and enduring mental health needs across two schemes in Wolverhampton. You will assist with tenancy management, responsibilities, and skills development to promote independent living.

You’ll work site-based across Wood Hayes Place and Saxon Court, requiring flexibility, strong boundaries, and a proactive, compassionate approach. DBS enhanced check is required, and a full UK driving licence is essential.

Qualifications

• Experience supporting people with severe and enduring mental health needs
• Experience of housing management within supported housing environments
• Management or supervisory experience with ability to lead and support colleagues
• Ability to maintain professionalism and boundaries in challenging situations
• Ability to build trust and work across two schemes
• Full UK driving licence and access to a vehicle

Responsibilities

• Support customers to manage tenancies and understand responsibilities
• Help customers develop confidence and skills to maintain homes and wellbeing
• Work across two schemes, building relationships with customers and stakeholders
• Collaborate with multi-agency partners to ensure joined-up support
• Provide compassionate, consistent, and authoritative presence across sites

Skills

Mental health support

Housing management

Supervisory experience

Cross-scheme coordination

Driving licence

Job description

Operational patch: Wood Hayes Place, Wolverhampton (WV11 1YD) and Saxon Court, Bloxwich (WS3 3NG)

Contract: Full‑time, Permanent

Hours: 37.5 per week (Monday–Friday)

Workstyle: Site‑based, working across two schemes with flexibility required

Other requirements: Full UK driving licence and access to a vehicle

DBS: Enhanced with Adult Barred List

Closing date: Thursday 5 November 2026

Are you passionate about supporting people with severe and enduring mental health needs to live independently and thrive in their community? Do you enjoy building relationships from the ground up, having honest conversations and being a steady, authoritative presence when things feel challenging? If so, you could be just who we’re looking for.

As a Housing Enabler, you’ll work closely with customers living at our Wood Hayes Place and Saxon Court schemes, supporting individuals with complex mental health needs. You’ll help customers to manage their tenancies, understand their responsibilities and develop the confidence and skills they need to maintain their homes and wellbeing.

What Success Looks Like In This Role

• Success means being a calm, consistent and trusted presence across both schemes. You build strong, professional relationships from the ground up, balancing empathy with clear boundaries and authority. You don’t take behaviour personally and remain resilient, even when situations feel complex or emotionally demanding.
• You work confidently with customers who have severe and enduring mental health needs, using your understanding of mental health to support positive outcomes while maintaining safety, dignity and accountability. You’re comfortable having honest, sometimes challenging conversations, and you’re tenacious in seeing things through.
• You collaborate effectively with multi‑agency partners, bringing people together to solve problems and ensure customers receive joined‑up support. You manage your time well across two schemes, adapt to changing priorities, and bring steady leadership and sound judgement to everything you do.
• Above all, you’re personable, flexible and committed to doing the right thing — helping customers feel supported, safe and empowered to move forward.

You’ll Be Someone Who

• Has experience supporting people with severe and enduring mental health needs
• Has experience of housing management within supported housing environments
• Brings management or supervisory experience, with confidence in leading and supporting colleagues
• Is resilient and able to maintain perspective, even in challenging situations
• Can build trusting relationships from scratch and work effectively across two schemes
• Understands and maintains clear professional boundaries
• Has a good grasp of mental health and how it can impact behaviour and engagement
• Is approachable, personable and tenacious, doing what it takes to achieve positive outcomes
• Has experience of multi‑agency partnership working, including health and social care professionals
• Is organised, flexible and comfortable managing a varied and demanding workload
• Holds a full UK driving licence and has access to a vehicle
• Acts as a positive ambassador for Bromford Flagship LiveWest in the local community

If you’ve worked as a Housing Officer, Housing Support Worker, Scheme Manager, Housing Enabler or similar, and you’re motivated by helping people move forward at their own pace, we’d love to hear from you.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.

What We Offer

• Hybrid working, with the flexibility to work across our main locations and home
• Occupational Health, mental health first aiders, menopause champions and annual health checks
• A choice of pension schemes with employer contributions of up to 10%
• Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family
• Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more
• Generous holiday, occupational sick pay and paid family leave
• Fully funded CIH qualification, if it’s a requirement of your role