Housing Coordinator (Temporary) - REQ06695 - 487399

North Lanarkshire Council; Coatbridge; On-site; GBP 43,000 - 49,000; Full time

Benefits offered by this job

27 days annual leave

LearnNL learning academy

Flexible working

Job summary

North Lanarkshire Council is seeking a Housing Officer to assist the Housing Service Manager with estate management, rent arrears, homelessness, allocations, and related duties. The role requires SVQ level 3 / HNC or equivalent and experience in budget management and staff supervision.

You will work within the Community Safety Unit, handling housing related processes and ensuring compliance with legislation, reporting, and resident engagement.

Qualifications

• SVQ level 3 / HNC or equivalent is essential.
• Experience in budget management and performance review.
• Experience with rent arrears, homelessness and housing allocations.

Responsibilities

• Assist Housing Service Manager with estate management and service provision.
• Advise tenants, RSLs and homeowners on housing issues.
• Manage rent arrears, homelessness, anti-social behaviour, and allocations.
• Contribute to service development and reporting.

Skills

Budget management

Staff supervision

Housing legislation knowledge

IT and report writing skills

Stakeholder engagement

Education

SVQ level 3 / HNC or equivalent

Job description

*Fusion Assets, NLP LLP

NLC10: £43,043 - £49,231 Per Year

North Lanarkshire Council, as one of Scotland's largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.

Based within the Community Safety Unit, you will be operationally responsible for assisting the Housing Service Manager in service provision and advice to a wide client group including tenants from local authorities, Registered Social Landlords, and home owners in relation to estate management, rent arrears prevention and recovery, dealing with anti-social behaviour, homelessness and allocations enquiries and related administrative functions within your area of work. You will also be operationally responsible for a range of regulated services including sheltered housing, temporary accommodation and housing support. You will also deputise for the Housing Service Manager as required.

Educated to SVQ level 3 / HNC or equivalent in a relevant discipline with extended experience, which includes the management/ monitoring of budgets, is essential. Experience of staff supervision, managing and reviewing performance to achieve agreed objectives, managing employees and processes as well as experience of service development are also essential.

You must have a sound knowledge of housing related legislation together with experience and knowledge of resident consultation and promoting resident and community activities. IT and report writing skills are also essential for this post.

All candidates will be subject to Disclosure and non-police personnel vetting as part of the pre employment checks.

The successful candidate will be required to obtain an SIA Licence, this will be arranged shortly after commencement in post.

Working Pattern:

Monday - Thursday: 08:45am -16:45pm

Friday: 08:45am - 16:15pm

This post is temporary until 31st March 2027.

Working here at North Lanarkshire Council

If you're considering a career with us, you'll be keen to know what's in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention's Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.