Assistant Resource Officer (2 Posts) - REQ06519 - 486328

North Lanarkshire Council; Viewpark; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

27 days annual leave

6 public holidays

LearnNL learning academy

Flexible working

Smarter Working Policy

Job summary

North Lanarkshire Council is seeking a detail-oriented administrative coordinator to support the Performance and Compliance Team in delivering Waste and Fleet services. The role involves processing diverse admin tasks, ensuring accurate records, and complying with council policies and statutory requirements.

You will handle data input, performance reporting, and financial administration, while liaising with the public, businesses, and elected members.

Qualifications

• Substantial experience in a busy administrative environment.
• Data input, performance reporting and financial administration experience.
• Excellent keyboard and ICT skills with attention to detail.
• Ability to work independently or as part of a team.

Responsibilities

• Coordinate and process a wide range of administrative activities.
• Input and process data accurately and efficiently.
• Prepare performance reports and assist in financial administration.
• Support personnel-related processes and respond to public and stakeholder enquiries.

Skills

Administrative experience

Organisational skills

Communication skills

Data input

Microsoft Office

Education

SVQ Level 3

HNC

Apprenticeship or equivalent

Tools

Microsoft Office

Business systems

Job description

*Fusion Assets, NLP LLP, and Routes to Work

NLC6 £29,666 - £31,541

An exciting opportunity has arisen to join our Performance and Compliance Team, where you will play a key role in supporting the efficient delivery of Waste and Fleet Services and contributing to positive outcomes for customers, communities and stakeholders.

This is a challenging and varied role providing administrative support across Community Operations, with a particular focus on Waste and Fleet Services. You will be responsible for coordinating and processing a wide range of administrative activities, ensuring that information, records and processes are managed accurately, efficiently and in accordance with Council policies, procedures and statutory requirements.

The successful candidate will have substantial experience working within a busy administrative environment and demonstrate excellent organisational, communication and interpersonal skills. You will assist in a range of activities including data input and processing, performance reporting, financial administration, personnel-related processes and responding to enquiries from members of the public, business waste customers, elected members and other stakeholders.

You will have excellent keyboard and ICT skills, with experience of using Microsoft Office applications and business systems. A strong attention to detail, the ability to prioritise workloads and a commitment to delivering high standards of customer service is essential. The ability to work independently or as part of a team is also required.

An SVQ Level 3, HNC, Apprenticeship or equivalent qualification is essential.

Work pattern:

35 hours per week - Monday - Thursday: 08:45 - 16:45 (including a 55 minute unpaid break)

Friday: 08:45 - 16:15 (including a 50 minute unpaid break)

Working here at North Lanarkshire Council

• We have a great package of benefits available, from health and wellbeing to finances and family.
• This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.
• We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention's Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone [phone].

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read - My NL