Housing Association, Managing Agent Property Manager, Central London

Pertemps; London; On-site; GBP 50,000 - 62,000; Full time

Job summary

A leading housing association seeks a Managing Agent Property Manager in Central London. Candidates must have experience with lease readings and property management responsibilities, including compliance and customer service. This contract role promises competitive pay and offers various incentives and support for registered consultants.

Benefits

Dedicated consultant access

Easy online registration

Referral schemes and incentives

Ongoing compliance management

Prompt payroll

Qualifications

• Proven experience managing property and lease agreements.
• Strong communication skills and ability to handle complaints effectively.
• Understanding of Building Safety Measures and Landlord and Tenant Act.

Responsibilities

• Support Senior Property Manager in compliance and safety record management.
• Ensure proper service charge levies from landlords and tenants.
• Maintain professional relationships with landlords, agents, and residents.

Skills

Customer service

Compliance management

Risk management

Education

Experience in property management

Lease reading experience

Job description

Housing Association, Managing Agent Property Manager, Central London
Pay rate to £28.04 per hour
Contract role, Housing Association

We are recruiting for an experienced Managing Agent Property Manager in Central London
You will need to have Lease Reading experience in a similar role.
Requirements

• Support colleagues across the organisation so they understand the relationships we have with superior landlords and/or their agents etc. and work with these parties to protect SH and its residents. Where operational teams have concerns about the services being delivered particularly as they relate to any health and safety matters or any other responsibilities, to intervene as needed to address these issues

• Ensure that SH are adhering to their obligations under the lease and address otherwise. Support the Senior Property Manager in developing and maintaining our database which captures all relevant information and data for block/estate with superior landlords and their agents etc.

• Support the Senior Property Manager with the completion of the Block Attributes Matrix (BAM).

• Collect required compliance records included all those needed for Building Safety Measure from superior landlords and/or their agents as needed.

• Check the service charges levied by superior landlords and/or their managing agents to make sure their expenditure is in accordance with the lease and Landlord and Tenant Act rules. As needed challenge on reasonableness and VFM for the services provided. Where appropriate raising challenge and assisting with First Tier Tribunal cases.

• As needed working with superior landlords and/or their agents ensure s20 consultation notices served on SH for works and/or services are cascaded to residents and as may be appropriate make and/or assist residents in making observations/challenges.

• Assist or lead appropriate projects, to maintain and improve the operation of the team and the department. To assist other teams to meet their objectives as may be required from time to time.

• Assist the Senior Property Manager with the preparation of monthly, quarterly and annual management information, including performance indicators, and preparing reports for senior staff, all relevant external bodies, Customer Obsession Group (COG), Executive team and Board as required.

• To identify and take appropriate action to manage risks affecting the organisation including financially and to ensure that the organisation receives and provides value for money in the services we provide.

• Effectively deal with enquires and complaints and promote high customer service standards to achieve high satisfaction level for Tenancy Satisfaction Measure (TSM). Learning from complaints to alter working practice as needed.

• To develop and maintain professional relationships and partnerships externally and internally, ensuring the interests of the organisation are safeguarded.
  To ensure that up-to-date and accessible records are maintained in all areas to include use of computer systems and databases.

• Champion resident focus and ensure your team and others put residents at the heart of all they do.
  

Please get in touch for more information.

This is an agency post and Pertemps can offer you:-

• A Dedicated consultant who has access to all roles across the UK and is available for you to speak to

• An easy registration process (all done online)

• Referral schemes and incentives

• Ongoing compliance managed for you

• Prompt and reliable payroll and lots more.

Please contact Graham Leatham on 07484 513909 or email [e-mail] for more information.
We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.