Housing Advisor

Michael Page; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

Michael Page is recruiting a Housing Advisor for a London borough. You will help individuals and families navigate housing options and resolve issues, ensuring delivery of housing services in the public sector.

You will provide advice on housing options, assist with applications, maintain records, liaise with teams, handle enquiries, assess eligibility, and advise on tenancy rights. This temporary role in Brixton offers hourly pay of £20.00-£22.00, with flexible hours and the chance to

Qualifications

• Experience in providing housing advice or working in a similar role.
• Knowledge of housing legislation and policies.
• Strong organisational and communication skills.
• The ability to work effectively with diverse client groups.
• Proficiency in maintaining accurate records and case management systems.
• A proactive and problem-solving approach to client needs.

Responsibilities

• Provide advice and support to individuals on housing options and services.
• Assist with applications for housing and related services.
• Maintain accurate records and documentation of client cases.
• Liaise with other teams and organisations to address housing needs.
• Handle enquiries and resolve issues promptly and professionally.
• Ensure compliance with relevant policies and procedures.
• Conduct assessments to determine housing eligibility and priorities.
• Provide guidance on tenancy agreements and housing rights.

Skills

Housing advice

Housing legislation

Organisation

Communication

Case management

Problem solving

Job description

As a Housing Advisor in within the borough, you'll play a key role in helping individuals and families navigate housing options and resolve issues. Your work will ensure the smooth delivery of housing services within the public sector, making a real difference in the property department.

Client Details

The Local authority operates within a borough of over 300,000 residents in London

Description

• Provide advice and support to individuals on housing options and services.


• Assist with applications for housing and related services.


• Maintain accurate records and documentation of client cases.


• Liaise with other teams and organisations to address housing needs.


• Handle enquiries and resolve issues promptly and professionally.


• Ensure compliance with relevant policies and procedures.


• Conduct assessments to determine housing eligibility and priorities.


• Provide guidance on tenancy agreements and housing rights.

Profile

A successful Housing Advisor should have:

• Experience in providing housing advice or working in a similar role.


• Knowledge of housing legislation and policies.


• Strong organisational and communication skills.


• The ability to work effectively with diverse client groups.


• Proficiency in maintaining accurate records and case management systems.


• A proactive and problem-solving approach to client needs.

Job Offer

• Hourly pay of £20.00 to £22.00, dependent on the level of experience.


• Temporary position offering flexibility in Brixton.


• Opportunity to contribute to meaningful public sector work in housing.