Housing Access Clerk - Frontline Admin & Signposting

St Helens; St Helens; On-site; GBP 19,000 - 23,000; Full time

Job summary

St Helens Borough Council is seeking an experienced Clerical Officer to join the busy service in the Northwest. You will be the first point of contact for clients experiencing accommodation issues and will assess their needs to decide on the most appropriate course of action.

We are looking for an excellent communicator who can deal sensitively with customers and signpost correctly within the team. This is a fixed-term role until 31 March 2028, with extension subject to future funding.

Job description

St Helens Borough Council is seeking an experienced Clerical Officer to join the busy service in the Northwest. You will be the first point of contact for clients experiencing accommodation issues and will assess their needs to decide on the most appropriate course of action.

We are looking for an excellent communicator who can deal sensitively with customers and signpost correctly within the team. This is a fixed-term role until 31 March 2028, with extension subject to future funding.