Housing Access Assistant

Civic Recruitment Limited; Enfield; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

2 Month Contract

Bi-weekly Pay

Job summary

Civic Recruitment Limited in Enfield is seeking a Housing Access Assistant on a 2 Month Contract. You will support the Market Management Service with administration, data entry, and performance monitoring, including managing temporary accommodation and procurement tasks.

The role requires housing administration experience, strong Excel and organisational skills, and a customer-focused approach in a fast-paced environment, with bi-weekly pay and a local Enfield placement.

Qualifications

• Experience in Housing Administration or Housing Services.
• Proficient data entry and MS Office skills.
• Experience with databases and case management systems.
• Experience producing performance reports and management information.

Responsibilities

• Deliver administrative and technical support to the Market Management team.
• Assist in managing temporary accommodations, voids, repairs, and procurement.
• Track service performance against KPIs and generate reports.
• Compile, analyse and maintain performance data.
• Handle inquiries and be primary contact for customers and stakeholders.
• Support financial operations, including invoice processing.
• Ensure accurate data entry across housing systems.
• Assist in compliance, monitoring and reporting tasks.
• Maintain records and documentation.
• Provide professional customer-focused service.

Skills

Administrative skills

Data entry

Customer service

Communication

Organisational skills

Attention to detail

Tools

Microsoft Office

Excel

Job description

Housing Access Assistant Civic Recruitment Limited Enfield, ENF, gb

Job Description

Housing Access Assistant – 2 Month Contract

Location: Enfield

Contract: 2 Month Contract

Hours: Full Time

Summary

We are seeking a Housing Access Assistant to join our dynamic Market Management Service for a short-term contract. This role is pivotal in providing administrative, financial, and performance support in a fast-paced environment. You will be instrumental in managing temporary accommodations, overseeing procurement, handling voids and repairs, and delivering exceptional customer service to residents, contractors, and stakeholders. Your efforts will ensure precise data management and performance monitoring.

Responsibilities

• Deliver comprehensive administrative and technical support to the Market Management team.
• Assist in managing temporary accommodations, voids, repairs, and procurement processes.
• Track service performance against KPIs and generate detailed reports.
• Compile, analyse, and maintain performance and management data.
• Handle inquiries and serve as a primary contact for customers and stakeholders.
• Support financial operations, including invoice processing.
• Ensure accurate data entry and maintenance across housing management systems.
• Aid in compliance, monitoring, and reporting tasks.
• Maintain precise records and documentation.
• Provide a professional and customer-oriented service consistently.

Requirements

Requirements:

• Experience in Housing Administration, Housing Services, Business Support, or a similar administrative capacity.
• Proficient administrative and data entry skills.
• Familiarity with databases and case management systems.
• Experience in generating performance reports and management information.
• Strong customer service and communication abilities.
• Excellent organizational skills with the capability to handle multiple priorities.
• Keen attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Excel.
• Experience in Local Authority or Housing Sector.
• Understanding of temporary accommodation, repairs, voids, or housing procurement processes.
• Background in finance or invoice processing support.
• Experience with housing management systems.

What's on Offer?

• 2 Month Contract
• Location: Enfield
• Bi-weekly Pay
• Opportunity to be part of a vibrant Housing Service, supporting temporary accommodation and market management functions.
• Ideal for candidates with experience in housing administration, business support, customer service, or performance monitoring.

This role is suitable for individuals with experience as a Housing Assistant, Housing Access Assistant, Housing Administrator, Business Support Officer, Temporary Accommodation Assistant, Housing Services Officer, Market Management Assistant, or Administrative Officer.

Essential Requirements Experience in Housing Administration, Housing Services, Business Support, or a similar administrative role. Strong administrative and data entry skills. Experience working with databases and case management systems. Experience producing performance reports and management information. Excellent customer service and communication skills. Good organisational skills with the ability to manage competing priorities. Strong attention to detail and accuracy. Good Microsoft Office skills, including Excel. Desirable Requirements Local Authority or Housing Sector experience. Knowledge of temporary accommodation, repairs, voids, or housing procurement processes. Experience providing finance or invoice processing support. Experience working with housing management systems. What's on Offer? £22.01 per hour (Umbrella) 2 Month Contract Location: Enfield Bi-weekly Pay Opportunity to join a busy Housing Service supporting temporary accommodation and market management functions. Excellent opportunity for candidates with housing administration, business support, customer service, or performance monitoring experience. Suitable for candidates with experience as a Housing Assistant, Housing Access Assistant, Housing Administrator, Business Support Officer, Temporary Accommodation Assistant, Housing Services Officer, Market Management Assistant, or Administrative Officer.

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