Housekeeping Training Lead - Path to Management

Omni Facilities Management; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Omni Facilities Management in the United Kingdom is seeking a Housekeeping Trainer to ensure all team members are trained to the department's standards and are proficient in core duties. You will train staff, conduct refresher sessions, and monitor progress to deliver consistent results.

The role requires delivering training to a diverse workforce, checking grooming and health & safety compliance, and liaising with Area Management.

Qualifications

• Experience in housekeeping operations and hotel environment.
• Proven ability to design and deliver effective training sessions.
• Strong written and verbal communication skills.
• Excellent interpersonal skills and ability to engage diverse staff.
• Ability to motivate and inspire others and drive improvements.
• Desirable to have a formal training qualification.

Responsibilities

• Train each team member to perform key housekeeping duties to required standards.
• Carry out refresher training and monitor trainee aptitude to ensure consistent performance.
• Check grooming standards before the start of shifts.
• Liaise with department management or Area Manager on staff issues.
• Ensure staff are trained on Health & Safety and complete required training paperwork.
• Ensure staff adhere to policies (e.g., lost property) and retrain when needed.
• Support with providing necessary equipment for duties and verify equipment is safe.
• Complete weekly audits with the Area Manager and perform quality checks using the Omni Facilities Management app.

Skills

Housekeeping operations

Training delivery

Communication skills

Interpersonal skills

Motivate others

Education

Training qualification

Job description

Omni Facilities Management in the United Kingdom is seeking a Housekeeping Trainer to ensure all team members are trained to the department's standards and are proficient in core duties. You will train staff, conduct refresher sessions, and monitor progress to deliver consistent results.

The role requires delivering training to a diverse workforce, checking grooming and health & safety compliance, and liaising with Area Management.