Housekeeping Trainer

PPHE Hotel Group; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Two wellness days per year (30 days of

Heavily discounted hotel room rates in

50% F&B discount at our restaurants

Two free meals per day

Access to Wagestream

Job summary

art'otel London Hoxton is seeking a proactive Housekeeping Trainer to lead and mentor the team in delivering outstanding guest rooms and service on every shift. You will guide new starters, supervise Room Attendants and ensure the housekeeping operation runs smoothly in a vibrant hotel environment.

This role offers hands-on training on standards, culture, and guest experience, with a focus on empowering staff, maintaining cleanliness across 357 rooms, and upholding the art'otel brand values of

Responsibilities

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Guide new starters through the fundamental steps of services for Housekeeping.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Job description

Location: art'otel London Hoxton, United Kingdom

We are recruiting for a Housekeeping Trainer for one of the Coolest New Hotel in Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident is about to hit the scene. The 26-floor art'otel Hoxton (expected in 2025) promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants'

As our Housekeeping Trainer, you will receive:

• Salary: £14.73per hour
• Two wellness days per year, meaning all team members startwith 30 days of holiday per year - including bank holidays, increasing withyears of service!
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

As a Master of your Craft you will…

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Guide new starters through the fundamental steps of services for Housekeeping.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

If you share passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching your knowledge; by encouraging your passion for art and appetite for the finer things in life.