Housekeeping Trainer

art'otel; Greater London; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Two wellness days per year

Discounted hotel room rates in Europe

50% F&B discount for your party

Two free meals per day

Pay during advance through Wagestream

Job summary

art’otel Hoxton is hiring a Housekeeping Trainer to lead training and development for the housekeeping team at our Hoxton hotel in London. You will supervise, mentor and guide new starters through standard housekeeping procedures, ensuring guest rooms meet brand standards.

The role emphasizes empowering the team to enhance the guest experience with a courteous, professional attitude and strong teamwork. Competitive benefits and hotel discounts accompany the position.

Qualifications

• Experience delivering training for housekeeping teams.
• Strong knowledge of housekeeping standards and procedures.
• Ability to mentor and supervise room attendants.

Responsibilities

• Lead on shift to ensure efficient operation and briefings.
• Train new staff on housekeeping basics and standards.
• Coach and develop room attendants within your section.

Skills

Training delivery

Housekeeping

Staff mentoring

Guest service

Job description

Housekeeping Trainer - art'otel Hoxton

We are recruiting for a Housekeeping Trainer for one of the Coolest New Hotel in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident is about to hit the scene. The 26-floor art’otel Hoxton (expected in 2025) promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants’

As Our Housekeeping Trainer, You Will Receive

• Salary: £14.73 per hour
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

As a Master of your Craft you will…

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Guide new starters through the fundamental steps of services for Housekeeping.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

If you share passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.