Housekeeping Team Member

LGH Hotels Management Limited; Milton Keynes; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

IHG room benefit

Shopping discounts

Eye care

Legal & money advice

Counseling sessions

Cycle to work

Wellbeing resources

Breathing exercises

24/7 support line

Team recognition

Free meals on duty

Free parking

Job summary

LGH Hotels Management Limited in Milton Keynes is seeking a Housekeeping Team Member to clean guest rooms and public areas to high standards, ensuring spaces are presented with care and attention to detail.

You will work calmly and efficiently within set timeframes, report damages, maintain storage areas and follow hygiene guidelines to keep guests comfortable and safe. This role offers benefits across LGH’s hotel portfolio.

Qualifications

Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes
• Follow agreed cleaning and presentation standards for all room categories
• Report damages, maintenance issues or breakages promptly to ensure repairs can be carried out
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas
• Return cleaning equipment to designated storerooms at end of shift
• Work safely and responsibly, following hygiene and health & safety guidelines
• Contribute positively to the team by working cooperatively and reliably
• Access to employee discounts and benefits across LGH portfolio (T&Cs apply)

Job description

As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home.

You will be responsible for cleaning and maintaining guest rooms and public areas to agreed standards, ensuring each space is presented with care and attention to detail. By working calmly, efficiently and consistently within set timeframes, you will help maintain the high standards our guests expect and trust.

Key Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes
• Follow agreed cleaning and presentation standards for all room categories
• Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas
• Return all cleaning equipment to designated storerooms at the end of each shift
• Work safely and responsibly, following hygiene and health & safety guidelines
• Contribute positively to the team by working cooperatively and reliably
• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who Is This Role For?

This role is ideal for someone who:

• Takes pride in creating clean, comfortable and well-presented spaces
• Enjoys practical, hands-on work and being part of a team
• Pays close attention to detail and follows standards consistently
• Feels comfortable working to routines and timeframes
• Is reliable, responsible and understands the importance of their role
• Values contributing to a calm, welcoming environment for guests and colleagues

Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.

Hotel

Situated in the heart of Milton Keynes' business and shopping district, the hotel is a short walk from Milton Keynes Central Station, which offers direct trains to London. London Luton Airport (LTN) is also conveniently just a 30-minute drive away.

For business travelers, the hotel's proximity to companies like Argos and Santander is ideal, and the 9 flexible conference rooms in the Academy conference center can accommodate up to 100 delegates. Families can enjoy a visit to the nearby Bletchley Park, the former British WWII codebreaking center, just a 10-minute drive away.

Shopping enthusiasts will appreciate the nearby Intu Milton Keynes Shopping Center mall, which offers a variety of high-street shops. For those seeking adventure, the indoor Snozone provides an opportunity to try skiing

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.