Housekeeping Team Leader

Avisford Park Hotel; Yapton; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Meals on duty

Hospitality rewards

Food & beverage discounts

Employee assistance programme

GP appointments (same-day online)

Retail and dining discounts

Job summary

Avisford Park Hotel is seeking a proactive Housekeeping Team Leader to ensure guest rooms and public areas are spotless and welcoming. You will lead the housekeeping team, coordinate daily operations, and uphold high standards of cleanliness and presentation across the hotel.

The role requires strong leadership, effective communication, and the ability to adapt in a busy hospitality environment, reporting to the Hotel Manager.

Qualifications

• Previous experience in housekeeping, ideally in a Team Leader role within a hotel or hospitality setting.
• Strong leadership and team management skills.
• Excellent attention to detail and commitment to high cleanliness standards.
• Ability to work efficiently in a fast-paced environment.
• Strong communication and problem-solving abilities.
• Knowledge of health and safety regulations.

Responsibilities

• Oversee the housekeeping team and daily operations to ensure standards.
• Lead and train colleagues, ensuring safety and quality.
• Maintain cleanliness, hygiene, and presentation across guest rooms and public areas.
• Monitor room sales and requests using Rez Control and allocate job lists.
• Report to Hotel Manager and drive continuous improvement.

Skills

Leadership

Team management

Attention to detail

Communication

Problem solving

Health and safety

Job description

Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.

The Role of Housekeeping Team Leader

The Housekeeping Team Leader will be responsible for being both pro-active and reactive in ensuring that all public areas and guest bedrooms are clean and welcoming at all times.

The Housekeeping Team Leader will be responsible for supporting the Hotel Manager and leading the team to ensure that all standards are maintained, colleagues are trained and working safely at all times. Fantastic organisation, communication, problem solving and being adaptable are attributes required in the role.

An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to make an impact on our guests.

The Housekeeping Team Leader will use Rez Control to monitor room sales and requests to allocate job lists, keep accurate and up to date records of training and all statutory jobs as required. The role is a hands-on role for someone who can lead a team to strive for excellence.

The role of Housekeeping Team Leader will report to the Hotel Manager and is ideal for someone who has strong demonstratable experience in housekeeping. It is a perfect opportunity for someone who would like to take the next step in their career.

Job Overview:

As a Housekeeping Team Leader, you will play a vital role in ensuring the highest standards of cleanliness, hygiene, and presentation throughout the hotel. You will oversee the housekeeping team, manage daily operations, and ensure guest satisfaction by maintaining a welcoming and well-maintained environment. This role requires strong leadership, attention to detail, and a passion for exceptional service.

Experience & Qualifications

• Previous experience in housekeeping, ideally in a Team Leader role within a hotel or hospitality setting.
• Strong leadership and team management skills.
• Excellent attention to detail and commitment to high cleanliness standards.
• Ability to work efficiently in a fast-paced environment.
• Strong communication and problem-solving abilities.
• Knowledge of health and safety regulations.
• £70 BB per night for Friends and Family rate
• Celebration of milestone employment anniversaries
• 50% off Food & Beverage in our hotels
• Meals on duty provided
• Access to Hospitality Rewards
• Offerings from retail and dining discounts
• Employee Assistance Programme and same day on-line GP appointments