Housekeeping Supervisor — Training & Career Growth

WGC Ltd.; Swansea; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Life Insurance

DiscountStore with discounts from ASDA

Discounted hotels and flights

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Job summary

WGC Ltd. in Swansea is seeking a Supervisor for the housekeeping team at Ibis Swansea, Fabian Way, Swansea.

The role reports to Head Housekeeper and focuses on supporting daily housekeeping operations to maintain high standards of cleanliness and guest satisfaction. The role offers a fixed hours contract with guaranteed hours each week, progress opportunities, and a comprehensive benefits package including training support, life insurance, wellbeing services, retailer discounts, and a pension.

Qualifications

• Experience in housekeeping preferred.

Responsibilities

• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

Skills

Team leadership

Guest service

Budget awareness

Job description

WGC Ltd. in Swansea is seeking a Supervisor for the housekeeping team at Ibis Swansea, Fabian Way, Swansea.

The role reports to Head Housekeeper and focuses on supporting daily housekeeping operations to maintain high standards of cleanliness and guest satisfaction. The role offers a fixed hours contract with guaranteed hours each week, progress opportunities, and a comprehensive benefits package including training support, life insurance, wellbeing services, retailer discounts, and a pension.