Room Attendant

WGC Ltd.; Wales; On-site; GBP 16,531 - 19,286; Full time

Benefits offered by this job

Fixed hours contract available

Flexible hours to suit you

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support Service

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Job summary

WGC Ltd. is seeking a Room Attendant in Swansea to support the housekeeping team in delivering high standards of service. Responsibilities include cleaning guest rooms, replenishing supplies, and ensuring a positive guest experience.

The role provides a fixed hours contract, benefits including life insurance, and a training budget of up to £10,000 per year for career progression in a diverse workplace.

Qualifications

• Previous experience in a housekeeping environment or willingness to learn.
• Ability to provide great guest experiences.

Responsibilities

• Cleaning guest rooms to hotel standards.
• Replenishing linen and guest supplies.
• Reporting maintenance faults and dealing with lost property.

Skills

Housekeeping experience

Attention to detail

Customer service skills

Job description

Ibis Swansea, Fabian Way, Swansea, SA1 8LD

Rate: £12.90 | Hours: Guaranteed Hours Each Week

Benefits

• Fixed hours contract available
• Flexible hours to suit you
• Life Insurance
• Free access to Doctor and Legal helpline
• Counselling/Wellbeing Support Service
• Discounts from 50 top retailers
• Training budget up to £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.

Responsibilities

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper

Qualifications

Previous experience in a housekeeping environment or a willingness to learn and develop within our business.

We invest in training and career progression, including an annual training allowance of up to £10,000 to be used on approved apprenticeships and accredited courses, including English, Maths, IT and more.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829

WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215