Housekeeping Supervisor — Lead Clean, Delight Guests

Park Plaza; Greater London; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Salary

Holiday entitlement

Discounted hotel rates

F&B discount

Free meals

Wagestream access

Recommend a Friend

BenefitHub

Vitality at work

Ride to Work

Travel season ticket loans

EAP

Rotas in advance

Uniforms provided

Staff parties

Pension plan

Job summary

Park Plaza in London is seeking a Housekeeping Supervisor to lead the shift, brief the team, and maintain high cleanliness standards in guest rooms and public areas.

You will mentor Room Attendants, ensure efficient operations, respond to guest needs, and uphold the Park Plaza values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Training and ongoing support are provided.

Qualifications

• Previous experience in housekeeping supervision or team leadership.
• Strong attention to detail and high standards of cleanliness.
• Excellent communication and guest service skills.
• Ability to mentor and develop room attendants.

Responsibilities

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on checking guest bedrooms and public areas to ensure high standards of cleanliness.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Skills

Leadership

Team management

Customer service

Communication

Job description

Park Plaza in London is seeking a Housekeeping Supervisor to lead the shift, brief the team, and maintain high cleanliness standards in guest rooms and public areas.

You will mentor Room Attendants, ensure efficient operations, respond to guest needs, and uphold the Park Plaza values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Training and ongoing support are provided.