Housekeeping Supervisor

Naomi And Jack'S; Winchester; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

28 days holiday

Group pension scheme

Life assurance

HSF Health Cash Plan

Blue Light discount

Job summary

Naomi and Jack's is seeking a Housekeeping Supervisor to lead our housekeeping service across the Trust, ensuring a clean, safe, and welcoming environment for families and staff. You will supervise shifts, manage rotas, support the team with training, and work closely with care teams to prepare accommodation for admissions and discharges.

We expect you to uphold high standards, motivate staff, and conduct regular quality audits while maintaining infection prevention across sites.

Qualifications

• Experience in a housekeeping supervisory role or similar.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• High level of attention to detail and standards of cleanliness.

Responsibilities

• Lead and supervise the housekeeping team across day, evening and weekend shifts.
• Manage team rotas, annual leave and sickness cover to ensure seven‑day service.
• Monitor cleanliness standards and carry out regular quality audits.
• Prepare family accommodation and children's bedrooms for admissions and discharges.
• Oversee stock levels and coordinate orders for housekeeping and equipment.
• Provide induction, training, coaching and ongoing support to staff.
• Conduct performance reviews and develop a flexible, multi‑skilled team.
• Escalate concerns about standards or performance to the Facilities Manager.
• Maintain infection prevention and cleanliness across sites.

Skills

Housekeeping supervisor

Organisation

Communication

Attention to detail

Time management

Leadership

Job description

Description

Make a Difference Every Day

At Naomi and Jack's, we provide expert hospice care and support to children, young adults and their families during some of life's most challenging times. Our hospices are places of warmth, comfort and compassion, where every detail matters in helping families feel at home

We are looking for an experienced and motivated Housekeeping Supervisor to join our Facilities team. This is a rewarding opportunity to play a vital role in creating a clean, safe, and welcoming environment for the children, young people, families, and staff who rely on our hospices.

About the Role:

As Housekeeping Supervisor, you will manage the day-to-day operation of the housekeeping service across the Trust, supervising staff, coordinating rotas, and ensuring work is completed and maintained to the highest standard. You'll be a hands-on leader who supports, coaches, and motivates the team while helping to ensure that every child, young person, and family receives the best possible experience during their stay.

Key Responsibilities:

• Lead and supervise the housekeeping team across day, evening, and weekend shifts.
• Manage team rotas, annual leave, and sickness cover to ensure effective service delivery seven days a week.
• Monitor cleanliness standards throughout the hospices and carry out weekly and monthly checks and regular quality audits.
• Work closely with Care teams to prepare family accommodation and children's bedrooms for admissions and discharges.
• Oversee stock levels of housekeeping, medical supplies, and equipment, coordinating orders as required.
• Provide induction, training, coaching, and ongoing support to housekeeping colleagues.
• Conduct performance reviews and support the development of a flexible, multi-skilled team.
• Escalate any concerns relating to housekeeping standards or team performance to the Facilities Manager.
• Help maintain outstanding infection prevention and cleanliness standards throughout our sites.

About You

You will be someone who takes pride in delivering exceptional standards and enjoys leading and developing others. You will have:

• Previous experience in a housekeeping supervisory role or similar position.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• A high level of attention to detail and standards of cleanliness.
• The ability to prioritise workloads and adapt to changing demands.
• A positive, supportive leadership style with a passion for maintaining high standards.

Why Join Us?

At Naomi and Jack’s, every role contributes to making precious memories for children, young people, and families facing life-limiting conditions. In return, you'll join a supportive team where your contribution is valued and where you can take pride in making a genuine difference every day.

Our values are at the heart of everything we do. We ASPIRE to be Agile, Supportive, Proud, Inclusive, Responsive and Encouraging, creating a culture where people feel valued, respected and empowered to do their best every day.

Benefits:

• Full time working hours - 37.5 per week
• Salary: £28,520.70 per annum
• May also attract additional enhancement for weekend working. + enhancement for bank holiday working.
• 28 days holiday (pro rata), group pension scheme, life assurance, HSF Health Cash Plan, Blue Light discount and the opportunity to work in an organisation where every job matters.

You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children, young adults and vulnerable adults and expects all employees and volunteers to share this commitment.

Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.

Should you require any adjustments at either the application or interview stage, please contact us on 01962 760060.

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.

Naomi and Jack's is a hospice supporting medically complex children, young adults and their families across the central south of England.

Referrals for young adults outside of our catchment area are also considered.

Naomi and Jack's nursing and medical staff provide individualised care that helps to enhance short lives and supports families to make the most of their precious time with their children.

Jack's Place is the only hospice for young adults in the south of England. The medical and care teams offer specialist care, often over many years, and uphold the dignity and independence of young adults accessing the service.

Full lives, however short.