Housekeeping Supervisor

Naomi House & Jacksplace; Sutton Scotney; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Full time hours

Salary per annum £28,520.70

Weekend & bank holiday enhancement

Pension & life assurance

Job summary

Naomi House & Jacksplace is seeking an experienced Housekeeping Supervisor to lead the housekeeping service at Sutton Scotney, coordinating staff rotas and ensuring the highest standards of cleanliness and safety for children, families and staff.

The role supervises day, evening and weekend shifts, supports the team, and collaborates with Care to ready family accommodation for admissions and discharges. Salary £28,520.70 per year.

Qualifications

• Experience in housekeeping supervisory roles or similar.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• High level of attention to detail and standards of cleanliness.
• Ability to prioritise workloads and adapt to changing demands.
• Positive, supportive leadership style with a passion for maintaining high standards.

Responsibilities

• Lead and supervise the housekeeping team across day, evening, and weekend shifts.
• Manage team rotas, annual leave, and sickness cover to ensure effective service delivery seven days a week.
• Monitor cleanliness standards and carry out weekly and monthly checks and audits.
• Work with Care teams to prepare family accommodation and bedrooms for admissions and discharges.
• Oversee stock levels of housekeeping, medical supplies, and equipment, coordinating orders.
• Provide induction, training, coaching, and ongoing support to housekeeping colleagues.
• Conduct performance reviews and support development of a flexible, multi-skilled team.
• Escalate concerns regarding standards or performance to the Facilities Manager.
• Help maintain infection prevention and cleanliness standards across sites.

Skills

Housekeeping supervision

Team leadership

Organisational skills

Communication skills

Attention to detail

Prioritising workloads

Job description

Housekeeping Supervisor

Application Deadline: 19 November 2026

Department: Facilities

Employment Type: Full Time

Location: Sutton Scotney

Reporting To: Martin Johnson

Compensation: £28,520.70 / year

Description

Make a Difference Every Day

At Naomi and Jack's, we provide expert hospice care and support to children, young adults and their families during some of life's most challenging times. Our hospices are places of warmth, comfort and compassion, where every detail matters in helping families feel at home

We are looking for an experienced and motivated Housekeeping Supervisor to join our Facilities team. This is a rewarding opportunity to play a vital role in creating a clean, safe, and welcoming environment for the children, young people, families, and staff who rely on our hospices.

About the Role:

As Housekeeping Supervisor, you will manage the day-to-day operation of the housekeeping service across the Trust, supervising staff, coordinating rotas, and ensuring work is completed and maintained to the highest standard. You'll be a hands‑on leader who supports, coaches, and motivates the team while helping to ensure that every child, young person, and family receives the best possible experience during their stay.

Key Responsibilities:

• Lead and supervise the housekeeping team across day, evening, and weekend shifts.
• Manage team rotas, annual leave, and sickness cover to ensure effective service delivery seven days a week.
• Monitor cleanliness standards throughout the hospices and carry out weekly and monthly checks and regular quality audits.
• Work closely with Care teams to prepare family accommodation and children's bedrooms for admissions and discharges.
• Oversee stock levels of housekeeping, medical supplies, and equipment, coordinating orders as required.
• Provide induction, training, coaching, and ongoing support to housekeeping colleagues.
• Conduct performance reviews and support the development of a flexible, multi-skilled team.
• Escalate any concerns relating to housekeeping standards or team performance to the Facilities Manager.
• Help maintain outstanding infection prevention and cleanliness standards throughout our sites.

About You

You will be someone who takes pride in delivering exceptional standards and enjoys leading and developing others. You will have:

• Previous experience in a housekeeping supervisory role or similar position.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• A high level of attention to detail and standards of cleanliness.
• The ability to prioritise workloads and adapt to changing demands.
• A positive, supportive leadership style with a passion for maintaining high standards.

Why Join Us?

At Naomi and Jack’s, every role contributes to making precious memories for children, young people, and families facing life-limiting conditions. In return, you'll join a supportive team where your contribution is valued and where you can take pride in making a genuine difference every day.

Our values are at the heart of everything we do. We ASPIRE to be Agile, Supportive, Proud, Inclusive, Responsive and Encouraging, creating a culture where people feel valued, respected and empowered to do their best every day.

Benefits:

• Full time working hours - 37.5 per week
• Salary: £28,520.70 per annum
• May also attract additional enhancement for weekend working. + enhancement for bank holiday working.
• 28 days holiday (pro rata), group pension scheme, life assurance, HSF Health Cash Plan, Blue Light discount and the opportunity to work in an organisation where every job matters.

You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children, young adults and vulnerable adults and expects all employees and volunteers to share this commitment.

Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.

Should you require any adjustments at either the application or interview stage, please contact us on 01962 760060.

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.