Housekeeping Supervisor

WGC Ltd.; City of Edinburgh; On-site; GBP 13,000 - 15,000; Full time

Benefits offered by this job

Flexible hours

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support Service

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Discounted hotels and flights

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Job summary

WGC Ltd. is hiring for a housekeeping role at the Edinburgh Marriott Hotel in Holyrood. The ideal candidate will work to enhance productivity and guest satisfaction while managing a team effectively. The position offers a fixed hours contract with extensive benefits and growth opportunities.

However, the role requires prior housekeeping experience and the ability to provide consistent service in a busy environment. Join a company that values diversity and inclusion, reflected in their support for all individuals.

Qualifications

• Experience in maintaining cleanliness and productivity in a hospitality environment.
• Strong interpersonal skills for team collaboration.

Responsibilities

• Improve room cleaning productivity and efficiency.
• Analyze guest data for operational resource planning.
• Maintain communication with team and suppliers.
• Identify methods to enhance guest satisfaction.
• Ensure compliance with health and safety regulations.
• Recruit, train, and monitor housekeeping team performance.
• Manage budget and financial targets effectively.
• Participate in training for performance improvement.
• Handle routine challenges during operations.

Skills

Previous experience in a housekeeping environment

Ability to deliver consistent service

Job description

Job Summary

Location: Edinburgh Marriott Hotel Holyrood, 81 Holyrood Road, Edinburgh, EH8 8AU

Rate: £13.95 | Hours: Guaranteed Hours Each Week

Benefits

• Fixed hours contract available
• Flexible hours to suit you
• Life Insurance
• Free access to Doctor and Legal helpline
• Counselling/Wellbeing Support Service
• Discounts from 50 top retailers
• Training budget of up to £10,000 per year with unlimited career progression
• Discounted hotels and flights
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Responsibilities

• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationships with GM, Hotel Team, HSK team and suppliers to ensure clear communication and best practice implementation
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised, COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

Required Experience

Previous experience of working in a housekeeping environment

Ability to deliver a consistent level of service in a challenging environment

Diversity & Inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Legal & Company Information

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829

WGC Ltd is registered with the UK Information Commissioner’s Office (ICO), registration number: ZA104215