Housekeeping Supervisor

Midlands Partnership NHS Foundation Trust; Stafford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Midlands Partnership NHS Foundation Trust in Staffordshire is seeking a Housekeeping Supervisor to lead our ward, department and Health Centre services, including catering, housekeeping, portering and laundry, ensuring premises are clean, safe and welcoming at all times.

You will work as part of the Hotel Services team, supervise staff, organise rotas, monitor standards to National Standards, provide guidance across disciplines, and support recruitment and training as needed.

Qualifications

• NVQ Level 3 or City & Guilds in related Estates and Facilities discipline or proven practical knowledge
• Supervisory management qualification or comparable proven practical experience
• Experience of working in the NHS

Responsibilities

• Lead and supervise the Facilities Supervisors and hotel services teams
• Order, monitor and issue materials and stock items
• Monitor cleaning, catering, and hygiene standards to National Standards
• Develop staff through recruitment support, training and scheduling
• Provide supervision and advice to teams across Hotel Services disciplines

Skills

Lead by example

Teamwork

Influence and persuade

Education

NVQ Level 3 / City & Guilds in Estates & Facilities

Supervisory management qualification

Job description

Midlands Partnership NHS Foundation Trust

Housekeeping Supervisor

The closing date is 18 November 2026

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The Facilities Supervisors will be responsible forensuring the highest level of service on wards, Departments and Health Centre's, which includes Catering, Housekeeping, Portering and Laundry services. Ensure our premises are prepared for service users at any time through leading your team. The role includes monitoring cleaning and catering standards in maintaining a clean, safe, and hygienic client environment in line with National Standards, ensuring our service users receive care in an environment that is clean, safe and welcoming at any time.

The post holder will be expected to work as part of the wider Hotel Services team, providing an integrated and flexible service, and as such may sometimes be required to undertake duties within other areas of the Hotel Services Department should the needs of the service demand it. This will include providing supervisory support and advice to teams within other disciplines should the need arise.

Main duties of the job

Visit all allocated areas and staff regularly and at unspecified times

Control the quality of work produced, ensuring that it is to the required National Standard

Order, monitor and issue materials and stock items

Carry out/organize periodic/one-off duties such as deep cleans, monitoring of stock

Assisting managers with recruitment, training, scheduling and other administrative tasks

Deal with any duties that may arise in an emergency or in times of staff shortage

Support and deputize for other Facilities Supervisors within the facilities team across all Hotel Services disciplines

Ensure a full understanding and appreciation of all Facilities, disciplines, working practices and procedures

Provide information and guidance to other Facilities supervisors working in other disciplines of Hotel Services to ensure a consistent service is provided

Attend and hold regular team meetings as required by the Directorate

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may close this vacancy early if we receive a high volume of applications

Please note: If you use Artificial Intelligence (AI) as part of your application, we encourage you to review the Trust's guidance on the use of AI within the recruitment process. Further information can be found on Join Us :: Midlands Partnership University NHS Foundation Trust or www.mpft.nhs.uk/joinus

Job responsibilities

To learn more about this varied and interesting role please see the full job description and person specification.

Person Specification

QUALIFICATIONS & TRAINING

• NVQ Level 3 or City and guilds Certificate in related Estates and Facilities discipline or be able to demonstrate proven practical knowledge and/or experience (core discipline)
• Suitable supervisory management qualification or comparable proven practical experience
• Experience of working in the NHS

QUALIFICATIONS & TRAINING

• Experience of working in a similar role or discipline

EXPERIENCE

• Experience and knowledge of all relevant legislation and regulations that are applicable to the specific department/discipline (for example COSHH, HACCP)
• Experience of carrying out audits and monitoring
• Experience of completing and recording relevant and required documentation
• Experience of planning work rotas
• Experience of training staff
• Extensive and full understanding and appreciation of all areas of own discipline - including Local and Trust Policies and Procedures, ways of working, health and safety issues, risk assessments and current plans and requirements so that the team and department can be run in a consistent way when Facilities Supervisors are deputising in other disciplines
• Good and full understanding and appreciation of all Hotel Services disciplines (non-core discipline) - including Local and Trust Policies and procedures, ways of working, health and safety issues, risk assessments and current plans and requirements so that the team and department can be run in a consistent way when Facilities Supervisors are deputising in other disciplines

SKILLS, KNOWLEDGE & ABILITIES

• Lead by example and encourage staff
• Promote effective teamwork and to cascade good practices within the team

EXPERIENCE

• Able to travel across the Trust

SKILLS, KNOWLEDGE & ABILITIES

• Able to influence and persuade
• Promote and manage a flexible, generic and positive working environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust