Housekeeping Supervisor

Montcalm Collection; London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Montcalm Collection is seeking a motivated Housekeeping Supervisor to lead and maintain high cleanliness standards in a luxury hotel setting in London. The ideal candidate will possess strong leadership skills and a keen attention to detail, ensuring a welcoming environment for all guests. You will oversee a team, manage room allocations, and communicate effectively across departments.

Benefits

Discounted gym membership

28 holidays including bank holidays

Cash-back health benefits

Training and development programs

Wellbeing support and workshops

Qualifications

• Previous experience in a supervisory role within hospitality.
• Strong leadership skills and ability to motivate a team.
• Attention to detail ensuring high standards of cleanliness.

Responsibilities

• Oversee cleaning staff and ensure facilities are clean and welcoming.
• Allocate tasks to room attendants and ensure completion.
• Liaise with other departments for smooth operations.

Skills

Attention to Detail

Leadership

Team Management

Job description

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United by timeless style and peerless service, Montcalm
Collection is London’s compendium of luxury hotels. Housed in elegant Georgian
townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped
skyscraper, each hotel reveals a different chapter in the city’s story. The
hotels in the collection include a historic brewery, reimagined as a vibrant
modern hotel: Montcalm Brewery. A property with a bold new perspective at
Montcalm East, part of Marriott’s Autograph Collection. And a duo of mindful
hotels which set a slower pace: Inhabit, Southwick Street and Inhabit, Queen’s
Gardens, both part of Design Hotels.

A coveted retreat in the heart of the city Montcalm Royal
London House revitalizes a mid-century gem near Liverpool Street. Combining
classic charm with modern flair, its tech-equipped rooms overlook Finsbury
Square. A serene urban spa and rooftop eatery boasting skyline vistas add to
its allure.

Overview

Montcalm Royal London House is seeking a
highly motivated and experienced Housekeeping Supervisor to oversee the
cleaning staff and ensure all the facilities are clean, presentable, and
welcoming to our guests.

The ideal candidate will have a keen
attention to detail, strong leadership skills, and the ability to motivate and
manage a team of housekeepers.

Key Responsibilities

·
Passionate
about creating positive experience and memories for the Montcalm guests.

·
Ensure that
all Hotel Guest rooms, and public areas are well maintained and meet the
desired standards of cleanliness and presentation.

·
Create and
maintain good working relationships within the department and other outlets.

·
Responsible
for allocating room attendant lists and ensuring that all rooms and outlets are
covered.

·
Ensure the Room attendants have
sufficient items and guest supplies for the day’s work.

·
Take responsibility for the Room
Attendants appearance and grooming standards.

·
Ensure that where possible departure
rooms are serviced first to enable a quick and efficient check in of all
guests.

·
Report any maintenance defects, using the
correct procedures.

·
Liaise with Reception regarding rooms
moves, extra departures and any other special requests.

·
Attend departmental meetings as and when
required by your Head of Department

·
Ensure the Rooms Attendant’s work lists
are signed before finishing duty.

·
Ensure all service areas are left in the
correct manner, and all the housekeeping items have been returned to the
correct area.

·
Clear all sections before finishing duty
and ensure a correct handover is completed

·
To be responsible for the recording /
issuing and safe keeping of all lost items.

• To
  work closely with executive Head Housekeeper in planning and overseeing
  any periodic cleaning schedules that may be taking place.
• To
  be responsible for communicating any problems immediately to your Head of
  Department.
• To
  reply promptly and deal with any queries from guests or colleagues
  regarding Housekeeping.

·
A supportive,
empowering team environment

·
Benefits
platform with various discounts

·
Wellbeing
support, workshops and advice

·
28 holidays
including eight bank holidays, with more holidays after two-year service

·
Cash-back
health benefits, including optical, dental, chiropractor and physio services

·
Discounted
gym membership

·
Access to
Wellbeing platform and sessions, including EAP

·
Awards and
Recognition Programme

·
Regular and
ongoing training and development, including leadership workshops

Candidates
must be authorised to live and work in the UK. Currently, visa sponsorship is
not available for this role.

Equal Opportunity Employer

At Montcalm
Collection, diversity and inclusion aren't just buzzwords. We genuinely value
the unique perspectives everyone brings, regardless of gender, ethnicity, age,
disability, or background. Our culture thrives on mutual respect, and we
provide a workplace free from discrimination and prejudice.

Should this
role resonate with your aspirations, please apply. If not shortlisted, we
encourage you to explore other opportunities with us, either now or in the
future.

Note:If
you do not hear from us within 14 days, kindly consider your application as not
shortlisted for this role.