Housekeeping Supervisor

Imperial London Hotels; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

28 days holiday, rising to 33 with len

ILH Training Academy programmes

Holiday Purchase Scheme

Complimentary uniform dry-cleaning

Interest-free Season Ticket Loan

Workplace Pension

Staff discounts across ILH F&B

50% discount across ILH F&B outlets

Discounted drinks at Blooms Café

Employee-funded Health Cash Plan

Local Bloomsbury discounts

Early Pay access

Shopping discounts with retailers

Salary sacrifice schemes (nursery care

Mental health support & Employee Help

Job summary

Imperial London Hotels is seeking a committed Housekeeping Supervisor to lead a busy housekeeping team at the President Hotel in Bloomsbury, central London. The role involves supervising room cleaning, ensuring standards, managing storerooms and daily tasks, and supporting a smooth guest experience.

We offer progression pathways from Senior Supervisor to Head of Housekeeping, with training and development opportunities across our eight hotels and nine restaurants in Bloomsbury.

Qualifications

• 1 year+ experience as a Housekeeping Supervisor in a hotel setting.
• Strong attention to detail with ability to inspect rooms to high cleanliness standards.
• Excellent time management and organisational skills for busy periods.
• Flexible to work early mornings, evenings and weekends.
• Physically capable of repetitive tasks and lifting up to 30lbs.

Responsibilities

• Conduct spot checks of rooms to ensure high cleanliness standards.
• Supervise and assign daily cleaning of designated rooms, bathrooms, corridors and public areas.
• Organise and maintain orderly storerooms and trolleys.

Skills

Housekeeping supervisor experience

Hotel industry

Attention to detail

Time management

Shifts flexibility

Physical stamina

Tools

Know Cross

OPERA (PMS System)

Job description

Role: Housekeeping Supervisor at President Hotel

Hours

40 Hours (5 Days out of 7 days weekly rota)

We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and memorable stay. Your responsibilities will include conducting spot checks of rooms, supervising and assigning the daily cleaning of designated rooms, bathrooms, corridors, and public areas, ensuring they are well-maintained, as well as organising and maintaining orderly storerooms and trolleys.

Why Join Us?

With your already-gained experience in housekeeping, we offer a range of roles for you to progress and advance your career. Advancement is available from Senior Housekeeping Supervisor and Assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development.

Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.

Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, the President Hotel offers an exciting workplace in the very centre of London. With 523 rooms, a lively on-site restaurant and bar, and the unforgettable Faulty Towers Dining Experience, it’s a hub of energy, entertainment, and charm.

Essential

• 1 Year experience as a Housekeeping Supervisor in the Hotel Industry, preferably with experience in supervising large-scale housekeeping operations.
• Exceptional attention to detail with a proven ability to thoroughly inspect and ensure that rooms meet high standards of cleanliness.
• Strong time management and organisational skills to prioritise tasks and ensure timely completion of housekeeping duties, especially during high-occupancy periods.
• Flexibility to work various shifts: early mornings, evenings, and weekends.
• Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.

Desirable (Not Required But a Plus)

• Experience in housekeeping or a similar role within the hospitality sector.
• Knowledge of cleaning & bed-making techniques and materials.
• Proficiency in Know Cross & OPERA (PMS System)

What You'll Get In Return

• 28 days holiday, rising to 33 with length of service (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
• Interest-free Season Ticket Loan
• Workplace Pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee-funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme

About Us

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter,