Luxury Housekeeping Supervisor

Riggs D.C; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Guest experience including dinner and

6 complimentary nights per year at Lor

Lore Group employee discounts

Job summary

Sea Containers London is seeking a Housekeeping Supervisor to support the Housekeeping Management team in overseeing daily operations within our luxury hotel on the South Bank in London. You will lead on the floor, ensuring guest rooms, public areas, and back-of-house spaces meet our high standards.

Responsibilities include supervising the team, inspecting rooms and areas, coaching staff, allocating tasks, coordinating with Engineering for maintenance, and ensuring health and safety compliance.

Qualifications

• Leadership experience in housekeeping or hospitality supervision.
• Strong organizational and coaching abilities.
• Attention to cleanliness, presentation and hygiene standards.

Responsibilities

• Supervise and coordinate the daily activities of the housekeeping team, including room attendants and public area attendants.
• Inspect guest rooms and public areas to ensure cleanliness, presentation, and maintenance standards are met.
• Support with team training, coaching, and performance monitoring.
• Allocate daily tasks and manage productivity to meet operational demands.
• Identify maintenance issues and coordinate with the Engineering team for prompt resolution.
• Ensure compliance with health, safety, and hygiene standards.
• Assist with stock control, linen management, and ordering supplies.
• Act as a key point of contact for housekeeping-related guest requests and resolve issues efficiently.

Job description

Sea Containers London is seeking a Housekeeping Supervisor to support the Housekeeping Management team in overseeing daily operations within our luxury hotel on the South Bank in London. You will lead on the floor, ensuring guest rooms, public areas, and back-of-house spaces meet our high standards.

Responsibilities include supervising the team, inspecting rooms and areas, coaching staff, allocating tasks, coordinating with Engineering for maintenance, and ensuring health and safety compliance.