Housekeeping Supervisor

Sandman Hotel Group; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping Supervisor for their Glasgow location. This role involves overseeing the housekeeping team, ensuring high cleanliness standards, and providing a motivating environment. The ideal candidate will have supervisory experience, excellent people management skills, and a commitment to service excellence. The position offers various employee benefits and opportunities for career advancement.

Benefits

28 days holiday per annum

Flexible schedule

Pension

Rewards and recognition

Growth opportunities

Dedicated Training Programme

EAP support and counselling

Supplier and local business discounts

Team Discounts and Friends and Family Hotel Rates

Complimentary nights stays in the UK, Ireland or North America

Qualifications

• Supervisory experience in hospitality or customer service.
• Ability to motivate and lead a team.
• High level of attention to detail.
• Flexible working hours including weekends.

Responsibilities

• Supervise housekeeping department ensuring high service standards.
• Provide support to Head Housekeeper and manage staff.
• Oversee cleaning product stock control and compliance procedures.

Skills

Leadership

Team Motivation

Attention to Detail

Customer Service

Job description

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Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Housekeeping Supervisor will be responsible for the supervision of a busy housekeeping department, leading by example and setting high standards to ensure the service is operated safely, hygienically and to contractual specifications.

Expectations

• Provide leadership, training, support and motivation to the housekeeping team and ensure we maintain high standards of excellence
• Provide support to the Head Housekeeper and deputising in their absence
• Effective daily utilisation of the computer system
• Company Standards Supporting the Head Housekeeper with Housekeeping compliance and achieving standards via regular communication to the GM where expenditure and support is required
• Security Which includes compliance with HR procedures i.e. work permits & ID etc. Key security, guest security and lost property procedures
• Financial control, Supporting the Head Housekeeper with Room Attendant productivity, Supervisory hours and weekly budget control
• Assisting with the development of a proactive relationship with the Front of house team and ensuring all rooms are cleaned in conjunction with guests check in/departures
• Management of company procedures i.e. room audits, job of the day, periodical cleaning tasks etc. Housekeeping Office presentation
• Managing the Housekeeping department and overseeing the team of full and part time housekeepers including management of daily sales sheets and staff time sheets and all aspects of staff planning and welfare
• Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and look after guests needs
• Manage the stock control of all cleaning products, chemicals and laundry
• In the absence of the Head Housekeeper, attending and proactive participation of communication meetings (i.e. morning brief, op's and monthly HOD meetings etc.)
  
  

Experience

• A welcoming, friendly and outgoing manner and have the ability to develop and motivate your team
• Worked within a supervisory capacity in the hospitality industry or a similar customer service sector
• Excellent people management skills and will have an understanding of rotas and schedules
• A high level of attention to detail and demonstrate high levels of quality
• A hands-on approach needed - to support the front-line team and potentially clean rooms
• Flexible working hours, including weekends
• Self-starter qualities, be ambitious, passionate with excellent leadership qualities
  
  

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with the Sandman Group UK & Ireland has a positive influence on your life outside of work.

Benefits

• 28 days holiday per annum with enhanced holidays rising with service
• Flexible schedule
• Pension
• Rewards and recognition
• Growth opportunities
• Dedicated Training Programme
• EAP support and counselling
• Employee & Immediate Family Assistance Programme
• Supplier and local business discounts
• Team Discounts AND Friends and Family Hotel Rates
• Up to 40% off Food discounts
• Complimentary nights stays to use in the UK, Ireland or North America
• Refer a friend incentive to influence your earning potential
  
  

Summation

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in UK to apply.

• Applications will not be accepted via email or in person.
  
  

**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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