Housekeeping Supervisor

Principal Hayley Hotels; East Horsley; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Free meals on duty

Leisure Club access

Birthday day off (£ for birthday)

Job summary

De Vere Horsley Estate in East Horsley is seeking a Housekeeping Supervisor to lead a 175-bedroom operation, ensuring daily room checks and impeccable cleanliness to enhance guest comfort and satisfaction.

You will motivate and develop the team, foster warmth and belonging, and contribute to smooth department operations, including stock orders, laundry counts, and rotas.

Qualifications

• Previous experience in a similar role is desirable.
• Hotel housekeeping experience is desirable but not essential.
• Exceptional attention to detail and high standards of cleanliness.
• Strong communication and leadership abilities.

Responsibilities

• Check bedrooms daily and ensure guest rooms meet cleanliness standards.
• Address housekeeping-related requirements to support guest comfort and satisfaction.
• Lead and develop a diverse housekeeping team with a focus on teamwork and morale.
• Support administrative tasks such as stock orders, laundry counts, and staff rotas.

Skills

Attention to detail

Team leadership

Strong communication

Organisation & time management

Hotel housekeeping

Job description

Join our team as a Housekeeping Supervisor at De Vere Horsley Estate - a 175 bedroom Hotel in East Horsley. From meticulously clean rooms to thoughtful touches, you will check bedrooms on a daily basis, proactively addressing any housekeeping-related requirements to ensure guest comfort and satisfaction. You will instill in your team the importance of paying attention to every detail, no matter how small, to create memorable moments for guests As a Houskeeping Supervisor you will lead by example, fostering a culture of warmth where colleagues feel appreciated and by building genuine relationships with your team members, you will create a sense of belonging, empowering them to take pride in their work. You will also support with administrative tasks such as stock orders, laundry counts and rotas to ensure the smooth running of the department

• You have previous experience in a similar role - Hotel housekeeping experience is desirable, but is not essential
• Exceptional attention to detail, ensuring the highest standards of cleanliness and presentation are maintained throughout the hotel
• Strong communication skills with the ability to motivate and inspire a diverse team
• Excellent organisation and time management skills, prioritising tasks and managing work schedules to meet operational requirements The Pay & Benefits:
• £14 per hour
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 28 days holiday each year (increasing annually up to 33 days)
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.